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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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UK/Ireland small Business News Round-up – 11/04/2008 | THE SMALL.

The Small Business Blog

FPB warns that removing ‘green’ fuel tax incentive will further alienate small firms : The FPB is questioning the Government’s commitment to helping small firms switch to environmentally friendly fuels, following an announcement in the 2008 Budget that it is to remove a tax incentive for investing in ‘green’ biofuels.

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Australia/ New Zealand Small Business News Round-up – 02/07/2008.

The Small Business Blog

« Government – Small Business Quote of the Day Small Business Start-Up Checklist – Time Management » « Previous Entries This entry was posted on Wednesday, July 2nd, 2008 at 12:30 pm and is filed under SME News Round-up. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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Book Review: Duct Tape Marketing by John Jantsch | THE SMALL.

The Small Business Blog

John’s book is full of those moments, when he talks about &# A Solution to THE Small Business Problem “, marketing. His book fills any bootstrappers heart with joy as he takes you step-by-step to developing your own marketing plan. Any if you’re thinking about marketing, you should consider this book.

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Do You Fill Your Employee's Bucket? » Make or Break Moments

Make or Break Moments

Posted by Deborah Chaddock Brown on January 25, 2010 under Employee Moments , Significant Other Moments , empathy , making a difference | Be the First to Comment I normally focus on the customer at Make or Break Moments, but today I’d like to shine the spotlight on our NUMBER ONE ASSET – our employees.

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John Needs YOU!

The Small Business Blog

by Stefan Töpfer on Jul 30, 2010 Fellow blogger John Crickett is busy writing a new book: The Big Book of Business Ideas , and he needs your help. John Needs YOU! John needs business owners to use as case studies and some ‘from the trenches’ advice on starting a business like yours. What do you have to do? Digg Furl Netscape Yahoo!

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Book-keeping requirements – Start Up Guides – Part 7 | THE SMALL.

The Small Business Blog

You need to look on your books as your very own window on the health and well being of your business. So, now you know why you need to keep books, but how do you go about it. This would mean you need an extra couple of books for this alone, and can lead to making the whole issue far more complex.

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