Make or Break Moments

JUNE 14, 2010

While we were only two strong in our Panera, we knew that we were part of a much larger group worldwide sharing the same thoughts and networking moments. We shared a make or break moment. Two Linchpins in Northeast Ohio. It felt really cool to be part of!

UPS 100

UPS Customer Service 2009 2008 100

Make or Break Moments

JANUARY 1, 2010

Each day as you set your agenda you can balance the list of tasks, networking events and busy work against your three words to see if you are remaining focused. I am still working on my three words for 2010 but my first word is NARROW. If you can remember it, you will do it.

2010 100

2010 2009 Customer Service 2008 100

Make or Break Moments

MAY 6, 2010

Women business professional from several surrounding states came to network and connect and attend a series of over 40 break out sessions. Several women business owners have gathered to form an LLC for the purpose of collaborating their efforts and offering more to their customers.

Collaborate 100

Collaborate Customer Service 2009 2008 100

Make or Break Moments

APRIL 15, 2010

As the news hit that we were in for tough economic times I asked the question “will the economy have an impact on the dollars you spend for customer service training?&# But it is also a great place to take the pulse of your industry and gauge what trends are on the horizon.

Customer Service 100

Customer Service Social Media 2009 2010 100

Make or Break Moments

JUNE 21, 2010

The same is true for our business and our relationship with our customers. Attend a new networking event? Add a new service or product? If there isn’t anything you would DO differently – is there a new way to LOOK at your business or your customers that might make a difference? Can we start a blog?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 4, 2010

On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate. All inspired by Seth Godin.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

FEBRUARY 2, 2010

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers! The Global Conversation. Sharing of pics, videos and fun stuff.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JULY 1, 2010

June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. She is engaging and fun as well!” Has that happened to you?

Customer Service 100

Customer Service 2009 Social Media 2008 100

The Small Business Blog

AUGUST 8, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. They all have to do their part by providing excellent customer service.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

APRIL 22, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Companies like Java Social Networking can really give your company a presence online.

Social Media 100

Social Media 2007 2008 2006 100

Make or Break Moments

MARCH 21, 2010

Is it a viable tool for networking and job hunting? But getting to work with social media can be harder than it first appears. What have you done to quickly get to work? Or perhaps this section is about how you use social media to get to work — literally. Or maybe this section is about how social media is changing the face of work.

Social Media 100

Social Media 2009 Customer Service 2010 100

The Small Business Blog

MARCH 21, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Make the necessary changes once you know exactly what your customers want. After reading.

Learning 100

Learning 2007 2008 2006 100

The Small Business Blog

MARCH 24, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Richard Frank Said on March 29th, 2010 at 5:30 am Good customer service will go a long way.

Budget 100

Budget 2010 2007 2008 100

The Small Business Blog

MAY 18, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. 4 Comments » | Trackback | Share This 4 Responses to “ The Customer Is Always Right!

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JANUARY 24, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Develop a network of mentors you can rely on for good advice. E-Mail me or follow me.

Mentoring 100

Mentoring 2007 2008 2006 100

The Small Business Blog

SEPTEMBER 9, 2009

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. E-Mail me or follow me. How to be successful and eco-friendly. After reading. After reading.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JULY 13, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. What is Small Business Infrastructure? How to be successful by focusing on your core business.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 6, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. E-Mail me or follow me. What is Small Business Infrastructure? Starting a Small Business?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JULY 30, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Ask me your small business questions, I will answer them ASAP. After reading. After reading.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JULY 30, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Benefits of Online Software for Small Business. Concentrate on your business, not your office.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JULY 23, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. On-Demand Small Business Infrastructure™ allows you to run your business online. After reading.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JULY 16, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. You ask a question, I answer! Ask me your small business questions, I will answer them ASAP.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JUNE 26, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Benefits of Online Software for Small Business. Concentrate on your business, not your office.

2007 100

2007 2008 2006 2010 100

The Small Business Blog

JUNE 18, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Small Business Bootstrapping How to start your own small business with no or little money.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JUNE 11, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Small Business Bootstrapping How to start your own small business with no or little money.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JUNE 13, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Your customer service must be top-notch. How to be successful and eco-friendly.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

DECEMBER 28, 2009

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. On-Demand Small Business Infrastructure™ allows you to run your business online. After reading.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JUNE 4, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Benefits of Online Software for Small Business. Concentrate on your business, not your office.

2009 100

2009 2007 2008 2006 100

The Small Business Blog

MAY 28, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Small Business Bootstrapping How to start your own small business with no or little money.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

DECEMBER 18, 2009

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Outsourcing Options For Small Business Focus on your business, timeshare professionals.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MAY 21, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Outsourcing Options For Small Business Focus on your business, timeshare professionals.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MAY 12, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. You ask a question, I answer! Ask me your small business questions, I will answer them ASAP.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 28, 2009

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Small Business Bootstrapping How to start your own small business with no or little money.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 20, 2009

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Benefits of Online Software for Small Business. Concentrate on your business, not your office.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

APRIL 27, 2010

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. How to be successful and eco-friendly. Making your small business carbon neutral. After reading.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 13, 2009

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. Outsourcing Options For Small Business Focus on your business, timeshare professionals.

2006 100

2006 2007 2008 2009 100

The Small Business Blog

NOVEMBER 6, 2009

Build your own network! autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. E-Mail me or follow me. Community for small business outsourcing and cost control. After reading.

2007 100

2007 2008 2006 2009 100