The Small Business Blog

MAY 23, 2010

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MARCH 9, 2010

Tags: BusinessWeek , customer first , customer focused , USAA Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Make or Break Moments

JANUARY 29, 2010

His phone is turned off – probably to avoid my text messages – and the silence is killing me. I am presenting a series of four workshops on Social Media scheduled to begin February 10 and follow for three additional Wednesdays. So I focus on work. Except, guess what?? Except here’s the rub. Thanks a bunch!

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The Small Business Blog

JUNE 26, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

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Make or Break Moments

AUGUST 10, 2010

Posted by Deborah Chaddock Brown on August 10, 2010 under Customer Moments , Employee Moments , First Impressions | Read the First Comment Customer Relationships are just like good friends They sound similar but do they mean the same thing? Or would they? Share your tips for success here.

Customer Service 100

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Make or Break Moments

DECEMBER 16, 2009

One person was behind the desk, I was no more than five feet away and talking to her when she picked up the phone and called a vendor, totally ignoring my presence. Yet, a phone call appeared to be more important than engaging me in even trivial conversation. Lesson Learned: One way to create sales is to get people into the store.

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The Small Business Blog

MAY 28, 2010

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Make or Break Moments

MARCH 12, 2010

Even online retailers need phone support (there’s nothing worse than going to a website and having to unravel the great mystery of figuring out how to contact them beyond the FAQ list!) Out-serve competitors (don’t bash them – just be better!) If you were going to add to the list – what would you add?

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Make or Break Moments

MAY 20, 2010

Well, when it comes to social media or technology my first stop is to the source: Mashable. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. You Betcha! So what is the first step? So what is the one great tip?

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The Small Business Blog

APRIL 18, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

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Make or Break Moments

JULY 28, 2010

Tags: building relationships , make or break moments , sales approach Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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The Small Business Blog

JUNE 18, 2010

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The Small Business Blog

FEBRUARY 21, 2010

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Make or Break Moments

DECEMBER 21, 2009

The purpose of your website should be to get the reader to take a predetermined action: pick up the phone, send you an email or fill out a contact form. Make sure your website is doing its part to capture the reader’s attention and get them to pick up the phone so you can do your magic.

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The Small Business Blog

APRIL 25, 2010

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The Small Business Blog

FEBRUARY 28, 2010

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MARCH 21, 2010

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The Small Business Blog

JULY 30, 2010

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The Small Business Blog

JULY 23, 2010

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The Small Business Blog

AUGUST 6, 2010

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JULY 30, 2010

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Make or Break Moments

JULY 14, 2010

Jay Izenman • This is it, Answer the phone!! There is no better thing to build a customer relationship then answering the phone, getting back to people and just making them feel wanted as a customer. If you don’t talk to your customers, you will have nothing to build.

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The Small Business Blog

JULY 16, 2010

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The Small Business Blog

JUNE 18, 2010

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The Small Business Blog

JUNE 11, 2010

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The Small Business Blog

JUNE 4, 2010

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MAY 12, 2010

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The Small Business Blog

MAY 21, 2010

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The Small Business Blog

APRIL 27, 2010

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APRIL 4, 2010

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The Small Business Blog

DECEMBER 28, 2009

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The Small Business Blog

FEBRUARY 14, 2010

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DECEMBER 18, 2009

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MARCH 7, 2010

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MAY 16, 2010

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NOVEMBER 28, 2009

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MAY 14, 2010

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