2006 Books Customer Service Lifestyle 
The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
The Small Business Blog
NOVEMBER 2, 2007
John’s book is full of those moments, when he talks about &# A Solution to THE Small Business Problem “, marketing. His book fills any bootstrappers heart with joy as he takes you step-by-step to developing your own marketing plan. Any if you’re thinking about marketing, you should consider this book.
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Service Untitled
JANUARY 5, 2010
Service Untitled The blog about customer service and the customer service experience. One of the favorite stops for her daughter is Abercrombie and Fitch; of course, it caters to the fashionable, modern collegiate lifestyle. Afterall, isn’t that what customer service is about?
The Small Business Blog
JULY 27, 2006
You need to look on your books as your very own window on the health and well being of your business. So, now you know why you need to keep books, but how do you go about it. This would mean you need an extra couple of books for this alone, and can lead to making the whole issue far more complex.
The Small Business Blog
JULY 30, 2010
by Stefan Töpfer on Jul 30, 2010 Fellow blogger John Crickett is busy writing a new book: The Big Book of Business Ideas , and he needs your help. John Needs YOU! John needs business owners to use as case studies and some ‘from the trenches’ advice on starting a business like yours. What do you have to do? Digg Furl Netscape Yahoo!
The Small Business Blog
NOVEMBER 13, 2009
Theodore Levitt (1925-2006) US management theorist, Inc (February 1981) To view previous quotes, click here « Small Business World News Round-up – 2009/11/10 Top 5 Website Design Tips » « Previous Entries This entry was posted on Saturday, November 14th, 2009 at 7:35 am and is filed under Business Quotations.
The Small Business Blog
AUGUST 8, 2010
They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.
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