Getting what you pay for: How Amazon’s membership fee retains customer loyalty
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MARCH 24, 2014
Amazon’s $20 increase for Prime members certainly drew a lot of derogatory hoopla this past week with social media and forums all buzzing with criticism about the 25% hike. Since 2005, the number of items eligible for unlimited free Two-Day Shipping has grown from one million to over 20 million. In the Jacksonville, Fla.
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