2005 Customer Service Restaurants Social Media 
Service Untitled
NOVEMBER 8, 2013
No doubt we have all been victims of bad customer service, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. How is the customer treated? Is the service we expect now provided? Is there an apology for making us wait?
Service Untitled
MARCH 24, 2014
Amazon’s $20 increase for Prime members certainly drew a lot of derogatory hoopla this past week with social media and forums all buzzing with criticism about the 25% hike. Say it anyway you want, but the best part of any kind of loyalty program is the money a customer saves versus the cost of the rewards’ programs.
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