article thumbnail

Five Ways to Respond to Social Media Challenges and Criticism

Andrea Kalli

Until 2004, media was closed to outsiders. Articles were published after days, sometimes weeks, of study and analysis. Some criticisms just are not worth responding to, most notably ‘snark’-style blog comments and angry gossip articles. Gauge the value of a response.

article thumbnail

Five Ways to Respond to Social Media Challenges and Criticism

Andrea Kalli

Articles were published after days, sometimes weeks, of study and analysis. Some criticisms just are not worth responding to, most notably ’snark’-style blog comments and angry gossip articles. Challenges were issues within registered guidelines and by established PR representatives. Gauge the value of a response.