If You Think You’re Unbiased, You’re Wrong
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JANUARY 22, 2023
All of those policies, procedures, norms—written and unwritten—kind of control the culture,” says Donovan’s business partner and co-author Mark Kaplan. “If If you don’t put your resources into changing those, people will come and go, but the issues will remain.” If you don’t make the effort, you lose.
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