Verizon’s Arbitrary Pricing Leads to Customer Confusion
Make or Break Moments
AUGUST 9, 2011
There are three schools of thought on product pricing: Set it and forget it Set it and haggle Leave it open for interpretation We are used to the price being the price and unless there is a coupon or special, … Continue reading → Customer Moments Perceptions Resolving Conflict pricing issues product pricing rebate forms setting prices Verizon' (..)
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