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Our Totally Free Thank You Gift

Office Dynamics

Purchase price: $1,495. BONUS GIFT 2 : Purchase 2014 Annual Conference for Administrative Excellence On Demand and receive the book bundle, Become An Inner Circle Assistant and Underneath It All , free. Purchase price: $149. Purchase price: $20. Total Value: $1,960. Use Promo Code: GIFT1. Total Value: $265.

Gifts 100
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Revolutionary Insights Into Self-Leadership for Administrative Professionals

Office Dynamics

Only a rare few administrative professionals have learned to tap into the power of the most advanced leadership skill. She’s witnessed its power first hand and helped hundreds of administrative professionals hone their self-leadership skills. Leading Boldly…Shining Brightly – Mind Set vs. Skill Set.

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Service Untitled» Blog Archive » What creates customer loyalty?

Service Untitled

Cheryl September 07, 2010 Customer Satisfaction , Specific Companies No Comments Customer loyalty is the attitude of a customer when he purchases a particular product of a particular brand over another. The customer retains that brand loyalty and re-purchases or re-uses that product or service. And finally how about Starbucks?

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Service Untitled» Blog Archive » Help your customer service staff.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Help your customer service staff to help your business succeed Cheryl September 09, 2010 Behind the Scenes , Customer Service , Hiring & Training 1 Comment I was pulling into my office this morning when I heard a Zappos commercial on the radio.

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My Coworkers Appear Frustrated with My Disability

Office Dynamics

I recently purchased new hearing aids (not always an option) that have three settings. And none of us want to walk around with a sign saying Treat Me Differently! I too wear hearing aids and have a hard time hearing soft spoken coworkers. I can easily turn them up or down via these settings as well as turn the volume up and down.

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Oh where or where is my password?

Laughing all the Way to Work

I purchased a small address book in which I can keep the website address along with my user name and/or password for each particular site. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Back to the drawing board.

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Meetings Plus: Taking them offline

Laughing all the Way to Work

Once the date and location is finalized, if it requires flight and hotel, then I put a travel sheet on top of the meeting sheet and start to go through that checklist to see what I need to do, from getting the passport ready, contacting the travel agent and arranging for a purchase order, etc. 5, 2010 at 12 p.m.