100 
State of the Administrative Profession
Office Dynamics
OCTOBER 3, 2010
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Continuing, she explained there were several issue areas: Seasoned assistants (not being seasoned, but the fact that all that knowledge will retire in 5-7 years) who will replace them? Joan commented that the seasoned administrators who retire will not have available resources to back fill their roles. Encourage cross-mentoring.
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