Remove Etiquette Remove Management Remove Mentoring Remove Training
article thumbnail

10 Must Follow Admin Resources On Twitter

Office Dynamics

PatriciaRossi Etiquette Expert, Author EVERYDAY ETIQUETTE, Professional Speaker,NBC Daytime’s National Manners Correspondent,Kindness not Formality,Relationships not Rules. JulieMorgenstern Organizing and Time Management expert, New York Times best-selling Author, Consultant, and Speaker. . I tell redonkulous stories.

Twitter 100
article thumbnail

Communication Skills That Have Impact…Choose The Right Medium

Office Dynamics

In his article for CIO.com, Chuck Martin quoted a manager who described face-to-face communication this way: “We need to take vacations from our BlackBerries, computers and voice-mail and get out and talk to everyone in the organization. Staff member? High-level executive? Business associate? Civic figure? Select Media. Voice mail.

Skills 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Assistant Certifications: free webinar replay & handout

Office Dynamics

There are some certification programs out there that, unfortunately, don’t teach you how to build partnership with your executive or how to manage your executive’s day; but our programs do. (JB). It is very hard for small business to find the money to support training. We are there for them years after the training is over.

IAAP 100
article thumbnail

State of the Administrative Profession

Office Dynamics

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Managers who do not know how to utilize administrative assistants in new ways. There are no millennium managers yet. The majority of managers are Boomers (75% of principal supports are Boomers.).

article thumbnail

State of the Administrative Profession

Office Dynamics

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Managers who do not know how to utilize administrative assistants in new ways. There are no millennium managers yet. The majority of managers are Boomers (75% of principal supports are Boomers.).

article thumbnail

Why e-Mail Isn’t Always Your Best Option

Office Dynamics

The average number of e-mails and assistant manages between her/his e-mail and their executive’s email is 225 per day; and about 350 on the high side! I am very passionate about this topic and have been speaking to assistants and their executives on this subject for the past several years. And each e-mail takes 1 – 4 steps or more.

Mentoring 100
article thumbnail

Service Untitled» Blog Archive » The benefits of a process-focused.

Service Untitled

Senior managers have to be involved, instead of just delegating training to lower-level managers. It is the senior representatives who need to have the vision for the company, and they are the ones who need to focus on the critical processes, and in turn teach and mentor each lower level of management.