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A Deep Dive Into the Positive and Negative Impacts of Gossip

Success

Is 2023 the year you’ve vowed to elevate your workplace etiquette? Mark Leary, a professor emeritus of psychology and neuroscience at Duke University, told Health magazine he believes “gossiping is a fundamental human instinct because our lives are deeply rooted in groups.” Denise Burrell, co-founder of The Performance Group OE Inc.,

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Elevator Etiquette 101: Going Up?

Professional Assistant Blog

Home About Me Advertise Elevator Etiquette 101: Going Up? You reminisce about that Seinfeld episode where Elaine gets stuck on the subway and starts talking to herself about how the train isn’t moving and starts to get claustrophobic. Can you think of any more etiquette related items while riding the elevator? Whats next?

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The Bully at Work

On The Job

The prevalence of bully bosses is why many don't report they've been bullied, says Bert Alicea , a licensed psychologist and vice president of employee-assistance programs and work/life services at Health Advocate Inc. "A But businesses may have another incentive to offer such training. Ask for dignity and respect.

2003 100
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‘Tis the Season to Advance Your Career

Office Dynamics

Bonus Monday Motivator tips to career advancement: While we are discussing ways to advance your career this holiday season add this annual check-up to your routine to make sure you’re not neglecting the health of your career. As one year ends and you we are embarking on a new one, this is a good time to reflect.

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Service Untitled» Blog Archive » Patient satisfaction and customer.

Service Untitled

Many times the disability or the illness itself can leave patients anxious, demanding and angry, but health care professionals owe it to every patient and their family to provide the best of customer service no matter how difficult the challenge. Any customer service agent would find that behavior unacceptable.

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Service Untitled» Blog Archive » Hospitals need better customer.

Service Untitled

In 1998, the US Advisory Commission on Consumer Protection and Quality in the Health Care Industry adopted the Patient’s Bill of Rights. The law intended to help patients feel more comfortable in the US health care system. It stresses the importance of a strong relationship between patients and health care providers.

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Service Untitled» Blog Archive » Customer service technology can.

Service Untitled

Cogito Health uses similar programs to diagnose depression, drug compliance and post traumatic stress. It does this by separating frequencies and qualities of the person’s voice through wave length intensity and modulation which is the pattern of pitch changes in connected speech. The program claims a 75% accuracy rate.