Service Untitled

JANUARY 28, 2014

Employees are not automatically entitled to being paid if they can’t get to work, and those policies should be clearly explained in staffing contracts or the company handbook. Angry Customers Customer Service Employees Etiquette Little Things, Big Differences Proactive'

Customer Service 40

Customer Service UPS Etiquette Policies 40

Office Dynamics

MAY 23, 2012

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Emily Post's Guide to Business Etiquette for the 21st Century.

Etiquette 100

Etiquette PDF Gifts Cubicle 100

Musings of a High-Level Executive Assistant

MARCH 18, 2014

The Definitive Executive Assistant and Managerial Handbook by Sue France Emily Post’s The Etiquette Advantage in Business (Anything she does is always valuable.) Frankl The Road Less Traveled by M. 7 Habits of Highly Effective People (Rereading it.) How to Win Friends and Influence People (Rereading it.)

Email 40

Email Confidence Etiquette Skills 40