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Ease up on customer service demands during inclement weather

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Employees are not automatically entitled to being paid if they can’t get to work, and those policies should be clearly explained in staffing contracts or the company handbook. Possibly Related Posts: The top remedies to quell ‘customer rage’ In the world of social media, where consumers publicly speak.

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When customer service defines a business culture

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Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. With the emphasis on social media, it’s perhaps even more important that customers feel as if they count. That enthusiasm most definitely carries over to clients, and happy employees can make “electric&# happen.

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Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

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The author also emphasized the importance of marketing to help create a successful business and touches upon social media including Facebook, Twitter, blogging, and of course, the company website. Great employees do the right things when you aren’t there.