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BUSINESS ETIQUETTE: What Hasn’t Changed

Office Dynamics

Marilyn Pincus is a talented author and business etiquette expert. If you’re training newly hired employees or mentoring to an assistant you may want to mention that once they nail business etiquette basics they will use them forever. Awareness” is a subtle component of good Business Etiquette. Make inquiries.

Etiquette 100
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BUSINESS ETIQUETTE: What Hasn’t Changed

Office Dynamics

Marilyn Pincus is a talented author and business etiquette expert. If you’re training newly hired employees or mentoring to an assistant you may want to mention that once they nail business etiquette basics they will use them forever. Awareness” is a subtle component of good Business Etiquette. Make inquiries.

Etiquette 100
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Communication Skills That Have Impact…Choose The Right Medium

Office Dynamics

Goal/Motive. Once you determine your goal in communicating, try to answer the following questions. While we won’t always make the best choices, we can at least try to make better choices by considering the following. Start with the end in mind by asking yourself these questions: What is my purpose for communicating with this person?

Skills 100
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Assistant Certifications: free webinar replay & handout

Office Dynamics

It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training. What about taking advantage of training from Skillsoft or an employee training through your company?

IAAP 100
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Why e-Mail Isn’t Always Your Best Option

Office Dynamics

Goal/Motive. Once you determine your goal in communicating, try to answer the following questions. Let’s make this a goal for not only this week but for the months ahead. While we won’t always make the best choices, we can at least try to make better choices. What information am I sending? High-level executive?

Mentoring 100
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Getting your foot in the door.

Laughing all the Way to Work

My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. Lets enjoy our day together.©

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Interview with Rob Siefker of Zappos – Part 4 of 4

Service Untitled

And so for the call center, we have our team leads and we try to keep our teams very small so our goal is to have their team sizes be roughly about 12 people. And it ebbs and flows in the call centers so it’s up and down a little bit from that but that’s our goal. They’re still mentors. So they have manageable team sizes.