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BUSINESS ETIQUETTE: What Hasn’t Changed

Office Dynamics

Marilyn Pincus is a talented author and business etiquette expert. If you’re training newly hired employees or mentoring to an assistant you may want to mention that once they nail business etiquette basics they will use them forever. Awareness” is a subtle component of good Business Etiquette. That’s the good news!

Etiquette 100
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BUSINESS ETIQUETTE: What Hasn’t Changed

Office Dynamics

Marilyn Pincus is a talented author and business etiquette expert. If you’re training newly hired employees or mentoring to an assistant you may want to mention that once they nail business etiquette basics they will use them forever. Awareness” is a subtle component of good Business Etiquette. That’s the good news!

Etiquette 100
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Communication Skills That Have Impact…Choose The Right Medium

Office Dynamics

Goal/Motive. Once you determine your goal in communicating, try to answer the following questions. While we won’t always make the best choices, we can at least try to make better choices by considering the following. Start with the end in mind by asking yourself these questions: What is my purpose for communicating with this person?

Skills 100
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Why e-Mail Isn’t Always Your Best Option

Office Dynamics

Goal/Motive. Once you determine your goal in communicating, try to answer the following questions. Let’s make this a goal for not only this week but for the months ahead. While we won’t always make the best choices, we can at least try to make better choices. What information am I sending? High-level executive?

Mentoring 100
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Assistant Certifications: free webinar replay & handout

Office Dynamics

As the assistant wanting to get approval, you would fill in the Goal/Learning Objectives column and then present that to your executive and show the benefits of each. It goes back to what I said about your career goals and aspirations. Is that in line with your goals and the other things I discussed you consider in the webinar.

IAAP 100
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Getting your foot in the door.

Laughing all the Way to Work

My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets If a more experienced assistant comes alongside you and provides mentoring - dont refuse it. Lets enjoy our day together.© © Copyright Patricia Robb 2010 10 May, 2009 Getting your foot in the door.

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Interview with Rob Siefker of Zappos – Part 4 of 4

Service Untitled

And so for the call center, we have our team leads and we try to keep our teams very small so our goal is to have their team sizes be roughly about 12 people. And it ebbs and flows in the call centers so it’s up and down a little bit from that but that’s our goal. They’re still mentors. So they have manageable team sizes.