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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. I do more than 700 phone calls, not emails, to clients on their birthdays each year.

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How Using a Time Management Matrix Can Increase Your Productivity

Success

A time management matrix is essentially a to-do list that lets you see your tasks in one place and helps you distinguish between important and urgent projects. Answering a phone or responding to emails can often feel urgent, but they may distract you from the deeper work you want or need to do. What is a time management matrix?

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5 Strategies for Building Relationships with Coworkers In the Era of Remote Work

Success

Reach out to a colleague through email or chat, and say, “‘I’m noticing what you’re working on. Telling your colleague whether you’re interested in having a 15-minute phone call or a five-minute video call makes it easier for your coworker to say yes. Don’t multitask or spend time on your phone. Goldfarb suggests.

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Designer Michael Costello Aims to Empower Women Through Fashion

Success

This was four years after the fashion designer competed in the eighth season of Project Runway. He came in fourth and also appeared in the first season of Project Runway All Stars—but he claims the Beyoncé dress was his turning point. To avoid distractions, I… usually put on some music and put my phone on silent.

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Organize Your To-Do List into These 4 Categories

Success

I often find myself pulled in too many directions, reacting to phone calls, email and other stuff that pops up. Business coach Jenn Lee says her biggest time-drain involves dozens of mini-projects each week. “I Committing my priorities to words focuses me mentally. Categories to organize your to-do list.

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When Too Much Talk Turns Toxic

Allwork

The average employee spends a little over half of their time communicating via emails, meetings and chats. Commonly used communication tools From email and instant messaging to video chats and work management platforms, there’s no shortage of tools and resources we can use to communicate.

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How to Find a Mentor Who Will Best Support Your Growth

Success

If you’re wondering how to ask someone to be your mentor, ask them in person if they live locally, or ask via email or phone if they live a significant distance away from you. Don’t ask for last-minute reviews of documents or projects, and honor their preferred method of contact. Remember that your mentor is likely very busy.

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