2007

Small Business Checklist: Business Process Outsourcing | THE SMALL.

The Small Business Blog

Small Business Checklist: Business Process Outsourcing. by Stefan Töpfer on Oct 18, 2007. As many of you know by know I'm a sucker for bootstrapping for small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle

2007 217

Using a Bring-Forward System

Laughing all the Way to Work

The Bring-Forward System (or sometimes referred to as a BF system) might be an old term for the younger assistant, but the principle is similar to using your Tasks in Outlook: You need to have some sort of system to bring forward items that need to be handled at a future date. I have already spoken about using Tasks in Outlook, but on a recent job interview I was specifically asked if I knew how to use a bring-forward system so I thought I would write about it here.

2007 146

Cubicle Etiquette 101

Professional Assistant Blog

Do you find that your colleagues are hovering around you when you're on the phone? Do you feel that you are not being respected when you are doing something urgent and people just barge in on you? If you work in a cubicle, here are some

The Interrupting Co-Worker

On The Job

I recently received a letter from an employee (I’ll call her Barbara) who was fed up with a man (I’ll call him Jason) in her office who constantly interrupted her. The interrupter was nice, the person said, but she was going to strangle him one of these days. “He He just starts talking, really loudly, when I’m on the phone,” Barbara says. And, the other day he did the same thing when I was in the middle of a conversation with someone else.

2007 109

Work-Life Balance 2.0 and Small Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Work-Life Balance 2.0 and Small Business. by Stefan Töpfer on Oct 02, 2007. In the past twenty years the term “work-life balance” has come to symbolize the problem many face with increasing work pressures and the neglect of family

2007 216

Small Business Checklist: Business Costing | THE SMALL BUSINESS BLOG

The Small Business Blog

Small Business Checklist: Business Costing. by Stefan Töpfer on Aug 15, 2007. Do you know what your overheads and variable costs are in your business – have every worried about that? If you have then you must keep up-dating your costing

2007 212

Small Business Maxim: Have a Passion. | THE SMALL BUSINESS BLOG

The Small Business Blog

Small Business Maxim: Have a Passion. by Stefan Töpfer on Nov 20, 2007. When you talk about business, small business or even micro business, eventually the talk always turn to making money. How to make it, how to make some more and how

2007 208

More Trending

Benefits, Not Features is what sells! | THE SMALL BUSINESS BLOG

The Small Business Blog

Benefits, Not Features is what sells! by Stefan Töpfer on Nov 20, 2007. Many worries in a small business are centered about sales and the need to earn money in order to pay for over-heads like rent, wages and so on

2007 206

Outsourcing Options For Small Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Outsourcing Options For Small Business. by Stefan Töpfer on Aug 16, 2007. A couple of days ago I mentioned the excellent posting from Kathie ” Virtual Assistant or Virtual Worker” followed by my own post of yesterday “Grow your small

2007 206

Q & A: What do you mean by credit control? | THE SMALL BUSINESS BLOG

The Small Business Blog

Q & A: What do you mean by credit control? by Stefan Töpfer on Oct 14, 2007. I had the above question emailed to me over the week-end. I have written about this before here: Small Business Checklist: Getting Payed · Small Business

2007 206

Q & A: What protection does a limited liability company offer to.

The Small Business Blog

Q & A: What protection does a limited liability company offer to small business owners? by Stefan Töpfer on Oct 29, 2007. This question was emailed the other day, and I must say, in my mind this is only half the question – but first

2007 205

Q & A: What does “Fixed Costs” mean and why should they be as low.

The Small Business Blog

Q & A: What does “Fixed Costs” mean and why should they be as low as possible in a Small Business? by Stefan Töpfer on Oct 25, 2007. I'm answering three questions here, emailed to me during last week, so excuse the long headline

2007 203

Teamwork for Small Business Is Way To Success | THE SMALL BUSINESS.

The Small Business Blog

Teamwork for Small Business Is Way To Success. by Stefan Töpfer on Aug 22, 2007. If you have a group of people working with you – in your office or from home, employed or outsourced – does that mean you have a team

2007 202

Q & A: What are successful cost-cutting solutions in small.

The Small Business Blog

Q & A: What are successful cost-cutting solutions in small business? by Stefan Töpfer on Oct 18, 2007. How long is a string? Let me give you some pointers here, but please remember you can always do more on the cost-cutting front in any

2007 202

Q & A: I'm a Sole-Trader, how can I do my Accounts DIY ( Do-It.

The Small Business Blog

If NO – you need to find a system that allows you to record all your transactions, without having to do the “Double-Entries”, you can leave that to an bookkeeper or an accountant, in other words outsource the tricky bit

2007 201

10 minute power meeting technique. | THE SMALL BUSINESS BLOG

The Small Business Blog

10 minute power meeting technique. by Stefan Töpfer on Oct 31, 2007. When you have internal meetings try to keep them short. I often see meeting in small organisations that linger on and on, often even about non – business issues

2007 200

Small Business Failure – Reason: Funding | THE SMALL BUSINESS BLOG

The Small Business Blog

Small Business Failure – Reason: Funding. by Stefan Töpfer on Aug 30, 2007. Funding issues are really only a problem if you do not use “bootstrapping techniques” – so I'm not that comfortable talking about this issue, since I believe

2007 200

New Small Business Startup Idea: Virtual Import/Export Assistant.

The Small Business Blog

New Small Business Startup Idea: Virtual Import/Export Assistant. by Stefan Töpfer on Nov 13, 2007. You may speak more languages and have market segment knowledge about a certain product or service. That is a great basis for a small

2007 199

Book Review: Duct Tape Marketing by John Jantsch | THE SMALL.

The Small Business Blog

Book Review: Duct Tape Marketing by John Jantsch. by Stefan Töpfer on Nov 02, 2007. You know when you read something and you think “ I knew that!” or “Why didn't I think of that before?” – but you never consciously thought about it

2007 199

Q & A: What Is A Sole Trader? | THE SMALL BUSINESS BLOG

The Small Business Blog

Q & A: What Is A Sole Trader? by Stefan Töpfer on Oct 18, 2007. A sole trader is totally responsible for the small business in every aspect. You take all the profits and benefits from the small business, at the same time you are totally

2007 199

Social Impact of Working From Home | THE SMALL BUSINESS BLOG

The Small Business Blog

So is all of this freedom actually liberating us? Does web work actually represent an evolution in the working conditions of the masses? Or are we fooling ourselves, blind to the reality that we can't have it two ways — you can't have

2007 199

Small Business Failure – Reason: Management Control | THE SMALL.

The Small Business Blog

Small Business Failure – Reason: Management Control. by Stefan Töpfer on Aug 28, 2007. The typical scenario is you work hard all week, have no live and at the end of it all little money to show for it. This is often a sure sign of loss

2007 199

Q & A: What is “Staff Turnover” and how large or small would it be.

The Small Business Blog

Q & A: What is “Staff Turnover” and how large or small would it be for Small Business? by Stefan Töpfer on Oct 26, 2007. Well, two things come to mind: Often the term “staff turnover” is used in connection with fluctuation in staff

2007 198

Cost Cutting for Small Business – Payment Terms | THE SMALL.

The Small Business Blog

Cost Cutting for Small Business – Payment Terms. by Stefan Töpfer on Aug 24, 2007. There are two ways to get better payment terms from your suppliers – make sure you know what the pricing is and negotiate the payment terms last

2007 198

Q&A: What are some social and economic issues small business face.

The Small Business Blog

I should remind you that when I talk about small business, I mean 1 to 5 people businesses, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer- or Personal business, like professionals, contractors, freelancers

2007 197

Managing A Small Business In A Recession | THE SMALL BUSINESS BLOG

The Small Business Blog

Managing A Small Business In A Recession. by Stefan Töpfer on Oct 10, 2007. Here in the UK we had the “Pre Budget Report” yesterday. The government set out it's plans to get small business owners to pay more tax, they increased capital

2007 197

Small Business Failure – Reason: Fixed Cost | THE SMALL BUSINESS BLOG

The Small Business Blog

Small Business Failure – Reason: Fixed Cost. by Stefan Töpfer on Aug 23, 2007. I have decided to write a little mini series on why small business and personal businesses, like contractors, freelancer, self-employed, sole-trader and

2007 195

Q & A: What questions should I ask my accountant before I start my.

The Small Business Blog

Q & A: What questions should I ask my accountant before I start my business? by Stefan Töpfer on Nov 01, 2007. Choosing an accountant/CPA is probably one of the most important decisions to get right, because you are unlikely to have an

2007 194

Cost Cutting for Small Business – Payment Terms | THE SMALL.

The Small Business Blog

Cost Cutting for Small Business – Payment Terms. by Stefan Töpfer on Aug 24, 2007. There are two ways to get better payment terms from your suppliers – make sure you know what the pricing is and negotiate the payment terms last

2007 182

Clever Marketing by Kitchen Table Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Clever Marketing by Kitchen Table Business. by Stefan Töpfer on Oct 11, 2007. Shirley Jaffrey wrote me an email today, telling me her story how she started her business on a kitchen table and is now supplying the stars

2007 141

Magazines for the Administrative Assistant

Laughing all the Way to Work

I just got my new issue of OfficePro (the IAAP magazine for office professionals) and it was a great read on the bus the last few mornings. Some highlights are: Corporate Gift Giving, which is a good article for this time of year with some excellent information on this topic. There is an article on Organizational Churn, which is an article about going through changes in your organization.

2007 135

Telephone Message Tips.

Laughing all the Way to Work

I send telephone messages to my boss by email rather than writing it on a telephone message pad. That way it won't get lost in the pile and saves on paper. You could also open a folder in Outlook for Telephone Messages if that would be useful to refer back to. Voicemail Tips: Remember to put an Out-of-Office voicemail message on your telephone when you will not be in the office. I always identify myself and give my title.

2007 135

Organizing a Conference

Laughing all the Way to Work

[Click to enlarge image - page 1] Organizing a conference can be fun! Really! I enjoy it. The only problem is, you usually have to organize the conference and still do all your other work and that makes for some pretty hectic days leading up to the event. You definitely need to be organized!

2007 130

WinWeb's Free Online Accounting Software Now With Cost Centre.

The Small Business Blog

WinWeb's Free Online Accounting Software Now With Cost Centre Functionality. by Stefan Töpfer on Nov 19, 2007. WinWeb has just updated their OnlineOffice accounting module, to include cost centre functionality

2007 130

Free Press Release Distribution for Small Business. | THE SMALL.

The Small Business Blog

Free Press Release Distribution for Small Business. by Stefan Töpfer on Nov 13, 2007. When you sign up to WinWeb's free LiveNet – still in public beta – you can also use our useful and FREE RSS Press Release service

2007 130

WinWeb's Free Accounting Software For Every Small Business. | THE.

The Small Business Blog

WinWeb's Free Accounting Software For Every Small Business. by Stefan Töpfer on Nov 11, 2007. With our recent launch of OnlineOffice 4, we have kept our promise to supply our online accounting software to every small business and

2007 130

Apple – the customer support nightmare – Part II: The Criminal.

The Small Business Blog

Apple – the customer support nightmare – Part II: The Criminal Investigation. by Stefan Töpfer on Nov 10, 2007. As my readers will know I wrote a post last week about my customer support nightmare with Apple after sales support

2007 130