Sat.Jul 30, 2011 - Fri.Aug 05, 2011

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How to Have a Positive Attitude at Work (While Still Being Yourself)

Eat Your Career

My former co-worker (let’s call her “Ruth”) always saw the negative in everything. When an idea was presented, she was the first one to say, “That won’t work.” Fair enough. But she never offered alternatives. She never looked for solutions. She never, ever gave anything or anyone the benefit of the doubt. Ruth was an absolute nightmare to work with.

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Be An Unforgettable Speaker – Organization Techniques That Make You Easy to Work With

Stephanie LH Calahan

As a speaker you have a number of things to juggle -- proposals, marketing collateral, networking conversations, presentation material, contracts, travel, etc.  Unless you have business processes in place, you may find your business growing "out of control." How well you balance everything that needs to get done determines how fast your business can grow.

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Five Carbon Footprint Saving iPhone Apps for Business

Eco-Office Gals

Have you ever wondered what you can do to help your company or business reduce its carbon footprint? Here are some great apps available for your smartphone, which can also help the environment. Conference Calls – PowWowNow. The first app applies to conference calls. Why should you have to spend money on gas or waste your time in traffic when you can simply use your own phone for a conference call?

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Who's Advocating For You and Sharing Your Buzz?

Virtual Moxie

You know I don't often blather on about products or services I use; I hope that means that when I do, you know it's something I really endorse and suggest you check out--because that's what I mean it to be. Today, I want to tell you about the Social Buzz Club. I know bunches of you are managing the Social Media presence of your clients, and are growing ever more savvy in your own use of Social Media.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Fascinating Findings from the 2010 Census

Small Business Labs

I know "fascinating" and "demographic data" aren't words that often appear together.  But as much as I hate to admit it, I couldn't put down the Population Reference Bureau's report on the findings of the 2010 Census until I finished it. It's only 18 pages - and very wonky at times - but kudos to the authors for packing so much information into so few pages.      There's way too much to summarize in a blog post, but one thin

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Top 5 Tips for Small Business Influence

The Small Business Blog

The weekly top 5 tips post is always full of helpful hints and advice for small, home and micro business owners. 1. Building a powerful network of contacts is a major part of gaining influence in small business circles. You can then leverage your contacts within that network to call in favours or collaborate. 2.

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Moxie Tip 14: Saying No

Virtual Moxie

You can. You should. If you always do what's best for your biz, there's no way around doing it. And guess what? There's never a reason to feel guilty for doing what's best for you. You can't please the world all the time, but you can and should please yourself. Saying no to things that don't fit for you (for whatever reason) is a very good way to craft a business and life you adore!

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The Old College Try

Customers Rock!

Today, I have a special guest blogger, Greg Meyer. Greg and I are kindred spirits when it comes to customer experience, and I asked him to share a recent car rental story and the lessons one can learn from it. Thanks, Greg. You rock! The Old College Try. “Do, or do not. There is no try&# - @yoda. “We try harder&# - @avis. It’s really challenging to “speak with one voice&# as a company, whether your company is small, large, or anywhere in between.

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When You Need A Break: 4 Fantastic Eco Spas

Eco-Office Gals

While at Eco-Office Gals we tend to give tips for green biz, everyone needs a break once in a while. Take some time to yourself, away from the worries of everyday life, at a fantastic spa away from home. Don’t just visit any spa, though; visit an eco spa to show your support for the environment. These four fantastic eco spas can be found all over the world, in beautiful, secluded locations.

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Elevating the Virtual Interviewing Experience

Sharing your authentic self in a virtual interview can be an unwanted challenge. How do you break through the digital barrier when conducting a virtual interview and share your exceptional self? Think in unconventional ways to elevate the virtual interviewing experience.

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Social Media Kills Your Business….

The Small Business Blog

… if you behave unprofessionally online – what a shocker! Reading some twitter feeds you can’t help but wonder how long these people will be in business, calling customers, co-workers and anyone else all kind of very unpleasant names.

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Evernote Tips Tricks and Resources

Ian's Messy Desk

Image via CrunchBase. As I have mentioned in previous posts , I have been using Evernote for almost as long as it has been on the market. Version 1 came bundled as bonus software with a scanner I had purchased and I have stuck with it through its evolution to version 4.5 (pre-release). Apart from e-mail service, it is my most used piece of software.

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How to Know if You're a Micromanager

On The Job

I saw a study the other day that noted while most drivers believe themselves to be excellent behind the wheel, they think everyone else on the road is an idiot. These same self-congratulating drivers also believe that while they can talk on their cellphones or eat a Big Mac behind the wheel and still drive superbly, anyone else who tries it is a complete and total a**hole.

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The Hidden Power of Your Customers is Launched!

Customers Rock!

I just wanted to share some very exciting news with all of you – my book, The Hidden Power of Your Customers , is now launched! It has been an exciting week with the various launch activities, including an interview on NBC TV in San Diego, a book interview video released by my friends at Lithium Technologies , and the beginning of my book tour/book signing at the US Grant Hotel in San Diego.

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Mandatory COVID Vaccination Policy Template

New vaccine mandates and testing policies will affect employers with more than 100 workers. Get Paycor’s free, customizable vaccination policy template to communicate critical details and new requirements to your employees. Get Paycor’s Template today!

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Small Business Cost Cutting:- Fire Non-Essential Staff

The Small Business Blog

I think it is no great secret anymore that the world economy is going to take a “little&# longer to recover, due in part to the incompetence of some of our beloved and distrusted politicians. What are you doing to tighten your “business&# belt?

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What are Social Enterprises?

Small Business Labs

A social enterprise, according to Wikipedia , is "an organization that applies capitalistic strategies to achieving philanthropic goals. Social enterprises can be structured as a for-profit or non-profit." Duke University's Center for the Advancement of Social Entrepreneurship says social enterprises create "social impact through the thoughtful adaptation of business expertise." But my favorite social enterprise description comes from non-profit Inveneo , itself a

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When You Shouldn't Compromise at Work

On The Job

I don't know about you, but I yelled "idiots!" at least once a day when I watched the evening news and saw Congress spatting like a bunch of 5-year-olds over the last several weeks regarding the budget. I mean, I understand everyone has their ideals, but to be unwilling to compromise? Who doesn't have to compromise? I compromise every day, and so does every else who has a job.

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How to Prepare for a Job Interview

Job Advice Blog

A job interview is the final step before getting the job. It’s the most critical step because if the candidate does not convince the decision maker of being the ideal candidate, the job goes to someone else. Preparing for the interview is not to be taken lightly. To win this tough competition, one needs to [.].

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Virtual Assistants: Eliminate Last Minute Requests From Clients

Step It Up VA Coaching

By Donna Toothaker. In a perfect world, clients would never make last minute requests. However, the reality is that many clients don’t know any better and lack the skills to plan ahead. This is the client who calls with same-day “emergencies,” expecting you to drop everything. If you don’t set up boundaries early in the relationship, this type of client can take advantage of your time and cause a lot of headaches.

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Disruptive Innovation and Small Business Lending

Small Business Labs

We contributed an article to Banking.com discussing how non-traditional small business lenders - including folks like Wal-Mart, Office Depot, Google and others - are starting to provide small business credit services.  Most of these non-traditional lenders are targeting very small businesses - individuals and micro-businesses - with loans ranging from $5000 to $25,000.  This is a market segment traditionally ignored by the financial services sector because they are hard to reac

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Free Coaching Call: August 2011

Eat Your Career

In case you missed it, I held my free monthly coaching call earlier today. You can listen to the recorded version using the audio player below. If you’d like to participate in next month’s call, please register and submit a question by visiting this page. Download MP3 Here. Subscribe to the comments for this post? Share this on del.icio.us. Digg this!

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Why Are Interviewers So Selective?

Job Advice Blog

Unlike past scenarios, job interviews have become harder and harder. Employers have an abundance of very qualified applicants, many of them working with interview coaches to elevate their interviewing skills. The outcome is that it raises the bar for everyone. There are many books available to job seekers to read and brush up on interviewing [.].

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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Moxie Tip 15: Building Trust

Virtual Moxie

Some people are naturally easily trusting. Others struggle. If you have a client who's struggling, suggest that s/he give you a small thing to handle (take a small risk). Handle it superbly. Make sure s/he's delighted. Do it again. Then again. Every time the risk/good outcome cycle repeats, trust builds. You should be able to have a reasonable amount of trust built with any client inside of 30 days.

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Farmers Market Numbers Continue to Increase

Small Business Labs

National Farmers Market Week starts August 7th, so make sure to stop by your local farmers market and buy something.  This is getting easier because there are a lot more farmers than there used to be.  As the chart below from the USDA shows, the number of registered farmers markets increased 16% in 2010 to 6,132.  This level of growth is expected to continue in 2011.

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Video #2 – Charging for your time vs. charging for value

Step It Up VA Coaching

“The most important question you can ask yourself – What results are you helping your clients to create?&#. Video #2 of 3 from Tina Forsyth & I as we talk about busting free of the “time for money” trap and making more money in your virtual support business. On August 11th - Click HERE to register now and to grab your copy of the FREE REPORT. Top 7 Critical Keys for Charging What you are Worth (and Getting It!).

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3 Ideas For Ensuring Employee Loyalty

Small Business CEO

According to a recent MetLife study, while small businesses are quite optimistic with the general economy employee retention may be the next hurdle to overcome. It’s not enough to make your customers happy so that they will come back to be patrons of your business. Another important factor to consider is how to retain your employees. Think back to when you were an employee yourself.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha