Sat.Nov 09, 2019 - Fri.Nov 15, 2019

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Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats. What exactly am I talking about? Necessary telephone skills for assistants include how to answer the phone, take accurate messages, carefully screen calls, protect corporate and personal information, seamlessly transfer callers, use a polite and proper tone of voice, and k

Etiquette 250
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How to Use Downtime at Work Productively

Eat Your Career

As we head into the dreary winter months, I am reminded of the seasonality of business. In most organizations, there is a natural ebb and flow that occurs. Things get predictably busy at certain times of the year, just as things get predictably slow at other times. For my business, the month of December is always blessedly slow—and I like to take advantage.

Mentoring 197
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Diversity is not inclusion

Practically Perfect PA

“If you do not understand the benefits of difference, you will always align yourself to your similarities, and in doing so, you will miss out on the beauty that variety brings to the table.” This is a quote I came up with while deepening my knowledge in this interesting subject of diversity and inclusion. This […].

UPS 159
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Coffee Break: November Wordsearch

Tips From T. Marie

It’s time for another coffee break. Here’s your wordsearch for November. Please upgrade your browser to improve your experience. Select Level: {{ currentLevel.width }}x{{ currentLevel.height }} {{ level.width }}x{{ level.height }} {{cell.letter}} {{word}} × Congratulations! You solved the November Wordsearch.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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7 Ways Executives Can Improve Communicating with Their Assistants

Office Dynamics

I have been fortunate to gain a three-dimensional view of communication between executives and assistants: I was an assistant for 20 years thus understanding what I needed from my executive so I could be effective. I worked with a variety of managers and executives, each with different personalities and communication styles. Since 1990, I have been the CEO of my own company and have worked with several of my own assistants.

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First Ultra-marathon In Spain – The Aftermath

Brilliantly Better

Since you all know now my reasons for running ridiculously long distances, I thought to leave a small recap on how the first ultra in Spain went. It happened just a few days ago, an 80km race called Eco Trail… The post First Ultra-marathon In Spain – The Aftermath appeared first on Dragos Roua.

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Creating Effective Team Communication Systems

BioTeams

Project and enterprise teams across all organisation types are perpetually exposed to a stream of information flows that ebb the natural tempo of processes, policies, system mechanics, codes of conduct and collaboration protocols. These collectively bring upon the information and knowledge economy and the biggest problem here is that everyone is constantly in flux amidst a conundrum of competing batches of instruction, directives and stimuli whilst being overwhelmed with attention deficits.

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Do This When Procrastination Strikes

Executive Assistant Breakthrough

Let’s face it… you might really enjoy your job as an Executive Assistant, but there will still be tasks every now and then that you simply Don’t. Want. To Do. When procrastination strikes, where do you find the inspiration to shift out of “I’ll do it later” mode and into action? Today I’m going to share my theory on why people procrastinate and also a trick I use to stop procrastination in its tracks.

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Team Spirit: 5 Reasons Why You Should Make Custom T-Shirts for Your Staff Members

Small Business CEO

Today a multimillionaire entrepreneur is just as likely to be wearing jeans and a t-shirt as a business suit. Casual is the new cool, which is one reason many businesses now supply employees with branded company t-shirts. But, style aside, investing in custom t-shirts can improve workplace efficiency and create more relaxed employees. Casual, comfortable workwear makes dressing for work easier and acts as a mobile advertising medium.

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Elevating the Virtual Interviewing Experience

Sharing your authentic self in a virtual interview can be an unwanted challenge. How do you break through the digital barrier when conducting a virtual interview and share your exceptional self? Think in unconventional ways to elevate the virtual interviewing experience.

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How Running Ridiculously Long Distances Can Help You

Brilliantly Better

I ran my first marathon when I was 42. Seemed like a nice number: 42 kilometers for my 42nd birthday. Back then, I thought 42 kilometers was a huge distance, an absolute upper limit, hard to imagine reaching, let aside… The post How Running Ridiculously Long Distances Can Help You appeared first on Dragos Roua.

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Communication Frameworks For Virtual Teams Inspired From Nature

BioTeams

I previously wrote about the most effective communication methodology using pheromone messaging inspired from Nature to identify and augment a robust, team focused unified collaboration system here. In a followup article, I write about how online collaboration tools such as Slack and Microsoft Teams embody the tenets of the pheromone messaging system that Nature has employed to foster effective collaboration and teamwork within their environment.

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Episode 270: The Daily Decision with Brian Dixon

Productivityist

On this episode I’m joined by Brian Dixon , the author of Start with Your People: The Daily Decision that Changes Everything. As a podcaster, conference speaker, and business coach, Brian is passionate about helping high potential leaders and teams thrive in a world of overwhelming options. This episode is brought to you by TextExpander. With TextExpander, you can unlock your productivity with its many features.

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5 Reasons Your Business Needs Marketing

Small Business CEO

You just spent years developing the perfect product. You just opened your business online and as a brick and mortar establishment, but you can’t get any customers to come your way. You need marketing. Don’t get caught up in the misconception that marketing and advertising are one and the same. Marketing has a much broader spectrum. Proper marketing can drive your business forward over a much longer period of time.

UPS 54
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Mandatory COVID Vaccination Policy Template

New vaccine mandates and testing policies will affect employers with more than 100 workers. Get Paycor’s free, customizable vaccination policy template to communicate critical details and new requirements to your employees. Get Paycor’s Template today!

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Podcast 131: How to avoid multitasking

Clutter Coach

by Listen or subscribe here: iTunes ? Stitcher ?. Soundcloud ? YouTube ? Google Play ? iHeartRadio. You can leave a review here! This is podcast 131: how to avoid multitasking. By now you’ve heard, if not from me, then from many others, that multitasking is a bad idea. That’s true. It’s not effective. It makes your work take longer, you’ll make more mistakes and it increases your chances of not finishing the main thing you need to do because you’ve gone down so many rabbit holes.

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Creating Effective Team Communication Systems

BioTeams

Project and enterprise teams across all organisation types are perpetually exposed to a stream of information flows that ebb the natural tempo of processes, policies, system mechanics, codes of conduct and collaboration protocols. These collectively bring upon the information and knowledge economy and the biggest problem here is that everyone is constantly in flux amidst a conundrum of competing batches of instruction, directives and stimuli whilst being overwhelmed with attention deficits.

2019 65
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10 Tips for Planning a Successful Event

Jen Lawrence

Planning an event for your company or business can be an insanely overwhelming. The sheer number of details can trip planners up. However, have no fear – there is a method to the madness. You just need to have some insight and help. Whether putting together an all-day meeting or holiday party, the tips below will set you on the right path to hosting a successful event.

Agenda 66
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3 Major Benefits of SEO for Your eCommerce Business

Small Business CEO

The number of businesses implementing eCommerce sites and selling their products in the digital space is rapidly growing. If you’re thinking about joining the bandwagon, start off the right foot by implementing SEO best practices. The purpose of Search Engine Optimization is to improve your rankings in search engines and drive more organic traffic. In other words, when you appear on Google’s page one, people will come to your website and, very likely, make a purchase.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Responsible Small Business Funding Approaches

Small Business CEO

Growing your small business takes more than a great idea and hard work. You will need funding for start-up and operations until your business is self-sustaining. Even then, there will be times when your business needs to purchase equipment or inventory but there isn’t enough cash reserve to make it happen. There are many funding options available for small business owners, and by knowing the pros and cons of each, you can be more informed about which option to pursue.

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How to Boost E-commerce Sales in the Holiday Season

Small Business CEO

We’re getting close to the holiday season, the period when people are willing to spend a lot of money on presents for their loved ones. However, since your customers are preparing their wallets, you should as well do several things to get better results and higher profits. Because of that, we would like to provide you a few strategies to boost e-commerce sales in the holidays, and hopefully, you’ll manage to have more sales in 2019 as in the past few years.

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Of All the Things You Might Invest In, Which Ones Do You Choose?

Small Business CEO

It makes good financial sense to save your money. Do the safe thing and put it in a bank. But what if you want more? What if you want your money to make money for you? That’s when you should start thinking about investing. And when you begin going down that mental pathway, you reach an exciting set of questions. Which investments should you choose? Three quick categories of thought will come to mind.

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Do You Need a Lawyer When Claiming for Workers’ Compensation?

Small Business CEO

When claiming for workers’ compensation benefits, one of the questions that may enter your mind is: do I need a lawyer when claiming for worker’s compensation benefits? Technically, the answer is no. You can usually do the filing for claims yourself without any lawyer’s help. However, not all are comfortable doing this by themselves. For one, they are afraid of being given less of what they actually deserved.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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6 Small Business Tips to Make You More Profitable

Small Business CEO

Every entrepreneur dreams of their business dominating their niche, but it’s not an easy road. Here are six small business tips to set you up for success. 1. Stick with Your Niche First. Find your niche. It’s one of the first lessons many entrepreneurs learn. Finding a specific niche to target is key to early success in business. However, after that early success, many small business owners decide to branch out and try new things.

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Don’t Let the Facebook Phishing Lawsuit Offer False Sense of Security

Small Business CEO

Every Internet user must be aware of the dangers of phishing attacks. These types of scams are escalating. Facebook has recently taken action to help combat the growing problem of phishing. They filed a $2 million lawsuit against a number of fraudulent websites, as well as some domain hosts that gave them the opportunity to exploit their victims. The lawsuit alleges that the domain hosts were either intentionally or unintentionally complicit in the scams.

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Why Your Small Business Needs Scheduling Software

Small Business CEO

As a business owner or business manager, it becomes your complete responsibility to ensure that your employees are doing their best. While their tasks are laid out for them, they need to work based on schedules to adjust well to the working environment. For this purpose, you will have to create employee schedules and ensure that your employees are on par with their time-slots to the best extent.

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Communication Frameworks For Virtual Teams Inspired From Nature

BioTeams

I previously wrote about the most effective communication methodology using pheromone messaging inspired from Nature to identify and augment a robust, team focused unified collaboration system here. In a followup article, I write about how online collaboration tools such as Slack and Microsoft Teams embody the tenets of the pheromone messaging system that Nature has employed to foster effective collaboration and teamwork within their environment.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha