Mon.Jan 02, 2017

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How to Keep Your Job When You've Got Fickle Customers

On The Job

As companies invest more in the customer experience , there is some concern about whether such a commitment will be enough to retain increasingly fickle customers who are constantly being wooed by competitors. A study of 2,000 U.S. consumers by Accenture, for example, shows that 40% were willing to change their brand loyalty for at least one reason, such as: The customer could receive discounts or coupons via the retailer’s social media channels. (18%) Google Wallet or other form of mobile payme

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9 Personalized Gift Ideas to Give Clients in 2017

Small Business CEO

Most of us have received a gift from our professional connections at some point in our careers. When I look back, the very best gifts I’ve been given over the years have been those that come from the heart – when a customer or other contact has given me something that makes it obvious they took just a little extra time to make it special. Heartfelt gifts such as a card with a special message, or a coffee mug or pen with my name, or favorite saying of written on them are always a treat when

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The Productivityist Podcast: The Well Life with Briana Borten

Productivityist

Anytime is a good time to establish a “well life”, and it just so happened that we’re starting 2017 with a means to help you do just that. On this episode of The Productivityist Podcast, my guest is Briana Borten. She is a peace engineer and wellness entrepreneur who owns The Dragontree Spa and co-wrote The Well Life. Backed up with their experiences in alternative healing and a genuine yearning to help their clients to live a more fulfilling life, Briana and her husband Dr.

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Silicon Valley’s Most Influential Women

Small Business CEO

In recent years, many women have started to lead the way in Silicon Valley. These women are leaders in social media, marketing, healthcare and a wide range of other industries, that were often dominated by their male counterparts in the past. These women are inspiring future generations of female entrepreneurs who no longer need to be concerned about becoming a leader in their chosen field.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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How to Survive Your First Business Trip

Small Business CEO

A huge number of people travel to destinations around the country and even around the world in the name of business. Taking a business trip can be exciting and rewarding but it can also be tiring, daunting, and a challenge. If you are planning to take your first business trip there are ways in which you can make the process far easier on yourself and make your business trip a more enjoyable one.

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