Mon.Nov 11, 2019

7 Things Not to Say As A Customer Support Agent

Dumb Little Man

Customer service is an integral part of any business or company. It has the power to make or break the image of an organization. Having this in mind, it is imperative to make sure that your agents are always aware of the things not to say as a customer support agent.

2019 141

Diversity is not inclusion

Practically Perfect PA

“If you do not understand the benefits of difference, you will always align yourself to your similarities, and in doing so, you will miss out on the beauty that variety brings to the table.”

2019 141

The Top Traits of Highly Effective Leaders

Dumb Little Man

What is leadership? There are plenty of people in the business world who think that leadership is declaring yourself in charge and then verbally abusing and cutting down anyone who doesn’t fall in line.

2019 141

You Need This to Be Happier and More Successful at Work

On The Job

More employers are beginning to focus on "emotional intelligence" when making new hires and when deciding who is ready to be promoted.

2019 141

How Running Ridiculously Long Distances Can Help You

Brilliantly Better

I ran my first marathon when I was 42. Seemed like a nice number: 42 kilometers for my 42nd birthday.

2019 52

3 Types of Spelling Challenges

Daily Writing Tips

Often, the English language appears to have been invented by a malicious entity.

2019 63

Team Spirit: 5 Reasons Why You Should Make Custom T-Shirts for Your Staff Members

Small Business CEO

Today a multimillionaire entrepreneur is just as likely to be wearing jeans and a t-shirt as a business suit. Casual is the new cool, which is one reason many businesses now supply employees with branded company t-shirts.

2019 63