Wed.Feb 15, 2017

The Lost Art Of Customer Service Within The Tech Industry

Small Business CEO

Reinvigorating Customer Service in the Tech Industry. The tech industry is often highly impersonal — especially among companies that sell digital goods. A company can sell a digital service entirely over the Internet. The buyer pays online, and the service activates itself automatically.

Quick Test: Can You Tighten These Bullet Points?

Business Writing

Today a business service I use sent me a bulleted list of updates. Every single bullet point starts with the contraction We've or We're. Those unnecessary words not only stretch out the bullets. They pull the focus away from the. Proofreading Teaching Business Writing

2017 54

Trending Sources

Why You Shouldn't Always Trust Your Gut

On The Job

How much do you trust your gut instincts? According to a new research, you may be relying on them too much.

2017 34

Packing Made Simple: 7 Tips to Make Your Move Go Smoother

Dumb Little Man

A lot goes into planning and executing a move especially when it’s long distance. Even if you’re just moving across town, there are a lot of logistics to plan for, from packing the boxes, to packing the truck, and finally organizing your new place to make it a new home.

Goals 27

Learning to Scale: How to Grow a Home-based Food Business

Small Business CEO

Many home-food businesses, particularly artisanal producers, fear that there is no way to sustain or scale their food business without investing in their own premises and resources. Thankfully it’s just not true thanks to rental commercial kitchens. If you’re one of the UK’s 2.9

2017 16

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Worker Worries – Preventing the Simple Mishaps of Workplace Safety

Small Business CEO

Workplace injuries are one of the worst things that can happen to your employees and your business. Not only does it cause your employee physical and emotional distress, but it also decreases work morale, and can also put your business in serious financial trouble if something drastic has happened.

2017 10

Grammar Quiz #5: Prepositions

Daily Writing Tips

All but one of the following sentences demonstrate incorrect use of a preposition; revise as necessary. She is about to dive in to the pool. I fell onto the platform. When we disagreed, they turned in to our enemies. John handed the paper into his teacher.

Safety First: Avoid Disasters By Minimizing Risks at Work

Eco-Office Gals

Workplace safety is an integral part of any successful business. If employees feel safe in their work environment and there are no injuries, there’s no need for disruptive downtime.

5 Reasons Your Business Idea Is Rubbish

Dumb Little Man

I got a message this morning from a guy in London who wanted my advice on setting up a peer-to-peer taxi service to rival Uber and Lyft. He reckoned he had a USP, but I was already walking away from this assignment. I explained that he’d broken one of the basic rules of goal-setting.