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7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.

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What Is a Good NPS Score?

Success

Net promoter score—or NPS—has gained popular use across industries. Surveyed customers have only one question to answer. “On On a scale from 0 to 10, how likely are you to recommend [company name, product, or service] to a friend or colleague?”. Respondents answering 9 or 10 are considered promoters. Too obvious?

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9 Proven Strategies to Grow Coworking Membership Sales

Allwork

To further enhance the sense of belonging and boost future sales, consider incorporating the following tips inspired by customer service courses: Foster team connections : Introduce new members to your entire team, enabling them to know who to approach for specific needs or inquiries. So, what can you do to overcome this hurdle?

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Personalize customer service and make it happen

Service Untitled

Personalizing customer service consists of targeting an audience and acting on specific objectives to increase business, build brand loyalty, and attract new clients or customers. Well chosen and thoughtful promotional items can also have an impact on personalizing customer service. photo credit: Ktoine.

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Can personal customer service survive in a digital world?

Service Untitled

There’s hardly a moment when someone isn’t consulting Google to learn more about a product, a person, or a service. While the digital realm can indeed help all of us to buy smarter, perform better, and be better educated, can it ever replace a human at the hub of customer service? Treat the customer with respect.

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When customer service defines a business culture

Service Untitled

I doubt there’s a customer service story about successful culture that does not include the examples of Zappos or the Ritz Carlton, but don’t we all want our own unique successful culture? Other choices might include customer service, redesign of the work place, or an enlightenment of a stale, outdated company presence.

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Getting back to the basics of effective customer service

Service Untitled

No matter how quickly technology continues to dazzle us with innovative ways to contact our customers, understand new products, or strive to make purchasing convenient and quick, satisfied customers and our future relationships with them are what keeps our businesses growing. Can you think win-win ? photo by: Wootang01.