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Take Control of Your Customer Service with These 6 Tips

Success

Quality customer service is your competitive edge. Everyone can have similar products or services, but what they can’t replicate is your people, how your employees treat your customers and how your customers feel when they are doing business with you. Their first belief is that service is important.

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Should You Encourage Your Team to Pursue Side Hustles?

Success

No longer a fringe activity but a permanent part of the modern workplace, side hustling brings troubling questions to leaders about their role in allowing or even encouraging their team to pursue side hustles—a term known as intrapreneurship. Side hustles allow your team to stretch their creative and organizational muscles.

Salary 264
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5 Ways to Include Soft Skills on Your Resume

Success

You only have so much space on a resume, so you want to use it to show that you’re a team player who can work independently and has good time management skills while highlighting your technical skills. Even though it’s tricky, effectively communicating your soft skills on your resume can give you an advantage over other applicants.

Resume 280
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Industrious CEO Shares Pivotal Ways To Foster Workplace Connections

Allwork

A strong community spirit can lead to increased job satisfaction, collaboration, and productivity among team members. A thorough assessment involves examining the company’s mission, values, policies, communication styles, and employee relationships.

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8 Ways to Lose in Business

Success

In an interview, he was asked how he prepared his team for the next game. It was widely known in basketball coaching circles that Wooden wasn’t one to send his staff out to scout teams that were coming up on their schedule. Remember that the customer is king. Excellence is not a policy decision.

Policies 261
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Unlocking Inclusive Design With Data: 6 Steps To Power Your Workplace

Allwork

In a recent podcast conversation, Ryan Anderson, Vice President of Global Research and Insights at Miller Knoll, shared his advice and tips on how to best use data to inform design decisions. Organizations should look to design workspaces with employees rather than for them, while taking into account the needs of both individuals and teams.

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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

They also allow you and your team to be more efficient. Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Policy – A rule or guideline set by your company that all employees are expected to follow.