Service Untitled

APRIL 10, 2013

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

Customer Service 40

Customer Service Social Media Negotiating Facebook 40

Small Business CEO

MAY 5, 2010

New requests get faxed then emailed to customer service which then inputs the information into the appropriate system, whether that be policy changes into policy administration, benefits questions into follow up logs or new claims into the claims system. Patient and order information are then entered into the lab system.

Fax 40

Fax Payroll PDF Negotiating 40

Small Business CEO

JULY 6, 2011

One company outsourced its IT, negotiating excellent rates. Horrendous customer service created productivity issues. In another case, the organization picked an outsourcer based on a board member’s recommendation. For a mid-sized organization, not so much. Policies and Procedures.

Purchasing 40

Purchasing PDF Negotiating Equipment 40

Recruit CRM

JUNE 17, 2021

Apart from describing the tasks, talk about the leave policy, workplace bonuses, yearly paid leaves, vacation plans, health insurance, employee stock options etc. Try your hands on various experiments with a variety of organic and paid acquisition channels.

Social Media 52

Social Media Skills Salary International 52

Small Business CEO

FEBRUARY 27, 2013

While this notion is typical, utilizing an outsource HR vendor or Professional Employer Organization (PEO) can change the dynamics for the better. More importantly, an outsourced HR vendor brings consolidated purchasing power to their negotiations with insurance companies. Benefits Photo via Shutterstock.

Salary 40

Salary Medical Payroll Policies 40