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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

Follow your organization’s policies and don’t share any private information, whether personal or business-related. Legal Concerns, Bias, and Misinformation Any tool like Chat GPT, which is running off an invisible set of data, can potentially offer information that is inaccurate or tainted by some intentional or unintentional bias.

Skills 130
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Business Travel Safety in a Volatile World

Practically Perfect PA

As professionals, we all recognise the huge moral and legal obligation to take more serious responsibility for the safety of our staff travelling on global business trips. This policy around Duty of Care is an important element of customer service for business travellers and TMC’s making online hotel bookings.

Travel 165
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Don’t expect customer service from your health insurance company

Service Untitled

California PPOs received low ratings for various quality measures – especially customer service according to a new report released by the state’s Department of Insurance. For customer service, all of the companies received a “1″ except for Aetna which received a “2.&# photo credit: cote.

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Top 5 Tips for Avoiding Employment Lawsuits

The Small Business Blog

Make certain that you have strong, unconfusing policies on employment. Stay within legal guidelines regarding employment. A good recordkeeping policy is essential. A good record-keeping policy is essential. Companies can come on the site and ask confidential legal questions to lawyers registered on the site.

2007 100
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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Unless your company has a policy requiring you to delete emails, archive them.

Email 66
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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well.

Gifts 267
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Is Using Social Media at Work a Good Idea?

On The Job

While many employers wring their hands over the use of social media by employees at work – fearing legal problems or lost productivity – the evidence is mounting that letting employees tweet or check Facebook during their workday is not only inevitable, but it may make good business sense. Heres the column I did for Gannett/USAToday.com.