Denise Aday

FEBRUARY 20, 2009

I love how Google quietly and consistently adds new tools – and new capabilities to existing ones. A favorite tool of mine is Google Docs – spreadsheets in particular. There are many other ways to use these easy spreadsheet forms: customer satisfaction surveys, quick opinion polls (post the results to your blog!),

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Google Docs Forms Google Customer Service 40

Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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2008 Customer Service Cubicle Google Docs 100

Stephanie LH Calahan

JULY 1, 2011

What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service! We offer new customers a two hour one-on-one consultation with a BatchBlue Onboarding Specialist to help them customize their account to their specific needs. I know this to be true! 

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Interviewing Customer Service Google Docs Networking 100

Productivityist

DECEMBER 15, 2013

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Review: Google Docs. We ended up hiring him for several jobs and staying in constant contact over the course of several weeks. File exchange: Dropbox, WeTransfer.

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Dropbox Filing Google Docs Google 40

Office Dynamics

JANUARY 13, 2016

Salesforce cites data from a paper published by Forrester stating that 42 percent of customer service representatives are unable to efficiently deal with customer issues due to outdated user interfaces and other forms of archaic systems. Make your everyday operations more efficient: Google Docs.

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Google Docs Google Collaborate Social Media 100

BMT Office Administration

DECEMBER 5, 2022

Most other project management solutions will require you to attach or link to external documents created in Word or Google Docs. ClickUp vs. Trello: Customer Support. ClickUp offers outstanding customer service that’s available for all users, even ones on the free plan.

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Project Management Management Calendars Budget 64