Service Untitled
APRIL 15, 2012
Last evening a group of us went out to dinner at a popular Italian restaurant. Apparently the dinner order wasn’t to the satisfaction of one very nasty gentleman, and as he raised his voice and insulted the young server, everyone in the restaurant and bar area turned around almost snarling with disdain aimed toward the rude customer.
Service Untitled
AUGUST 25, 2011
Peter Shankman is an author and frequent customer service blogger who has an impressive 100.000 Twitter followers, so the other day he used an experience to allegedly show how companies treat their good clients. I don’t eat meat.). photo credit: missmeng. No related posts.
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Service Untitled
JANUARY 3, 2011
Is it really poor customer service or do we as consumers expect too much? Do people really boycott businesses and restaurants the first time we feel we are treated poorly? When I first graduated from college, and of course I was poor, I purchased what to me was a very expensive white shirt with navy blue trim from Macy’s.
Eat Your Career
NOVEMBER 17, 2011
The other night, my parents and I hit a local restaurant for happy hour. How often do we follow the rules at the expense of something else, perhaps more important? In this instance, it was at the expense of exceptional customer service. I’m talking about more than customer service now.
Practically Perfect PA
OCTOBER 19, 2014
During my time in Geneva it certainly hadn’t escaped my notice that Geneva is an expensive city: you can’t really escape it (unless you spend all of your time hanging around the central train station). Quite simply breakfast at the Swissôtel Métropole was some of the worst customer service I have ever experienced.
Service Untitled
NOVEMBER 8, 2013
No doubt we have all been victims of bad customer service, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. How is the customer treated? Is the service we expect now provided? Is there an apology for making us wait?
Allwork
NOVEMBER 6, 2023
Myth #3: Flexible workspaces are too expensive for small businesses. The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. About this episode Have you heard these myths about the flexible workspace industry?
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