Interview with Rob Siefker of Zappos – Part 4 of 4
Service Untitled
FEBRUARY 29, 2012
They’re still mentors. And we have internal up-training and there’s so much you know, things change here all the time so they’re constantly having to absorb information. So as we wrap up, what are some easy things that you think companies can do to improve their customer service? We have some employees that do that.
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