Service Untitled

OCTOBER 2, 2012

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

Customer Service 40

Customer Service Cubicle Salary Clothes 40

Service Untitled

OCTOBER 17, 2011

Still imagine all the damage this entire bad customer service experience has had on the business. How many times have any of us just left our would-be purchases on the ledge or on the counter because service was so slow? Some organizations seem to have misplaced the concept of customers first. photo credit: jeffkward.

Customer Service 40

Customer Service Purchasing Cubicle Clothes 40

Allwork

AUGUST 14, 2023

We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. The fees just won’t support it.

Management 177

Management AT&T Equipment Environment 177

Men With Pens

NOVEMBER 17, 2009

But what is scarier to me is spending my life sitting in a cubicle. And don’t be like those miserable people who work cubicle jobs. It’s often the cubicle-people who enable your dreams to succeed. Sure, my cubicle job sucks at times. And I didn’t say a word about cubicle people. Well, news flash.

2009 40

2009 Cubicle AT&T Purchasing 40

Men With Pens

MARCH 14, 2010

Kelly Erickson of Maximum Customer Service (www.maximumcustomerservice.com) does these kick-ass web audit reports on customer experience and works with me now when we create our drive-by critiques. The woman has five degrees, for pete’s sake!). I chalked it up to “change is tough&# and held firm. Powered by frugal

2010 40

2010 AT&T Expenses Social Media 40