Professional Assistant Blog
JULY 17, 2009
Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?
Service Untitled
OCTOBER 2, 2012
It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
Service Untitled
OCTOBER 11, 2011
Cross training helps make it so Zappos doesn’t have to hire as many temporary service employees. Employees move cubicle locations every six months. Customer service employees are divided into teams by mediums (phone, live chat, and email) and then each team is further divided into groups of about 15 or so with a team lead.
The Small Business Blog
SEPTEMBER 22, 2007
Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Dino Said on December 22nd, 2008 at 3:42 am I agree , I too work at home and I love it , no rigid dress code , no claustrophobic cubicle and no stress generating travel from home to work office. OnlineOffice: Overview Get the Flash Player to see this player.
Allwork
AUGUST 14, 2023
We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. The fees just won’t support it.
Expert insights. Personalized for you.
100 
Let's personalize your content