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How to Protect Yourself from Online Scams

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If you’ve felt like the number of scammy emails coming through your inbox has risen in the last year, you’re not alone. If something feels wrong or weird about an email, text message or website, pay attention to your gut, and use the tips below to help protect you from online scams. Check your credit report quarterly.

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Killer Customer Service, or Customer-Killer Service?

Customers Rock!

He even has a credit card linked to that account to help accrue points. Keep customers coming back so they will continue to earn points and hopefully continue to spend money with the business. The real pain in this case is the monthly emails that my friend receives from the airline.

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Focus on Customer Service in 2010 (Finally?)

Customers Rock!

2010 may just be the year that companies start to focus on their customers and serving them well. Now, I am cautiously optimistic about this focus on customer service, but let me tell you why I feel this way. Brands are using a focus on customers as a competitive differentiator in their advertisements. What do you think?

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How to Save Money on Your Car Insurance

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You’ll likely need to supply personal information like your name, email, phone number, driver’s license and vehicle information and your current insurance policy details. Customer service and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance.

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Tech of the week: TransferWise

Practically Perfect PA

You simply enter your bank or credit card details and the information about where you want the money to go. The user receives an email when the transfer has been made. I use TransferWise a few times a month and I really like the service. The website is really easy to use. This is much faster than a usual bank transfer.

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‘WOW’ customer service has to be reliable and consistent

Service Untitled

With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. And so the shopping begins.

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Customer service for Web users?

Service Untitled

Isn’t that all part of customer service; to protect our privacy wherever we shop? If this were to become law, it would become illegal to collect identifying information including names, email addresses, and credit card numbers without an individual’s consent. photo credit: red.es.