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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

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You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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Should You Encourage Your Team to Pursue Side Hustles?

Success

Outside of the financial benefits, side hustles can help workers learn new skills, make extra money or pursue a dream outside working hours. Side hustles give people the chance to earn more money, start their own businesses or learn new skills, potentially leading to a salary increase in the future. Increased Employee Happiness.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Scalability refers to the ability of a business to increase revenue without much increase in costs. But although this doubles your cost in time and ingredients, you don’t need to buy a new oven. But although this doubles your cost in time and ingredients, you don’t need to buy a new oven. Now, you bake twice as many treats.

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Ep 232: Eryn Anitavi on Relationship Management and the Trending Transition from Executive Assistant to Chief of Staff

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Eryn talks about the real cost of an executive’s time, the trending transition from EA to chief of staff, and how relationship management is an under-utilized skill for executive support.

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Recruiting talented employees to enhance customer service

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Happy employees make for motivated people who want to deliver the best customer service they can to assist consumers and clients. Start with the best training, the best coaching, and the best communicators who can teach all aspects of one’s business. So how do we keep employees happy and engaged?

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Unlocking Inclusive Design With Data: 6 Steps To Power Your Workplace

Allwork

Automation can also be used to reduce costs, increase efficiency, and improve customer service. To ensure the success of a flexible work program, employees should be provided with training and education on how to use the tools and resources available to them. Technology can also have a profound effect on the way we work.