Remove Cost Remove Customer Service Remove Interviewing Remove Training
article thumbnail

7 Types of Competitive Advantages and How to Develop Yours

Success

In other words, it addressed the unmet demand of adult learners seeking skills training. Niche focus: develop your cost advantage and product differentiation. One is gaining a cost advantage. Finding means to reduce production, supply chain, and delivery costs also assist your cost advantage.

Budget 279
article thumbnail

Ep 232: Eryn Anitavi on Relationship Management and the Trending Transition from Executive Assistant to Chief of Staff

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Eryn talks about the real cost of an executive’s time, the trending transition from EA to chief of staff, and how relationship management is an under-utilized skill for executive support. Each review helps me stay motivated to keep the show going!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Potential Customer just Walked – How Much did it cost you.

Make or Break Moments

Posted by Deborah Chaddock Brown on January 7, 2010 under Connecting Moments , Customer Moments , making a difference | Read the First Comment What is the cost of a lost customer? I have often theorized the importance of building relationships with customers and now a recent survey puts dollars to the sense of that theory.

article thumbnail

Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

article thumbnail

Measuring the Impact of Social Media

Customers Rock!

In order to answer this question, one must consider the true cost of managing a social media program. What are the costs? In order to consider calculating ROI, one must understand the costs involved with social media. Other costs are not quite as obvious. The other side of the coin from revenue is cost savings.

article thumbnail

Service Untitled» Blog Archive » Customer Service in Different.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. What interested me was how the importance of customer service varied in different industries. What have you noticed about service in countries besides the United States? Both factors are probably at play here.

article thumbnail

Time for a Midmorning Gift to You

Make or Break Moments

But the budget just can’t handle the cost and my waistline can’t afford the calories. I have to confess. I don’t like Starbucks coffee – too acidic, but I do love their frappuccinos. So here is my midmorning gift to you.

Gifts 100