Remove Cost Remove Customer Service Remove Email Remove Phones
article thumbnail

Answering Your Phone: Is it You or Memorex?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. Get Human is a website that offers a listing of companies and their customer service numbers and the shortcut secrets to help you connect with a real person.

Phones 100
article thumbnail

The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?

Success

In emails and phone calls, Lynch explained that “it’s easier for our clients to see everything, then pare back” as desired, and that deleting is easier than mocking up additional pages. When and how to stand up to your clients depends on your ability to truly know who your customer is and where they’re coming from,” Craig says.

2014 216
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Save Money on Your Car Insurance

Success

You’ll likely need to supply personal information like your name, email, phone number, driver’s license and vehicle information and your current insurance policy details. Customer service and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance.

Policies 136
article thumbnail

When businesses decide to neglect customer service

Service Untitled

Google, Facebook, and LinkedIn no longer maintain call centers claiming the costs are too high. Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? The quality of customer service paves the way for loyalty, revenue and happy shareholders.

article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

article thumbnail

A practical approach to dealing with customer service frustrations

Service Untitled

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

article thumbnail

Sending flowers and customer service

Service Untitled

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.