Office Dynamics

MAY 27, 2014

The only way to develop a sure confidence is to study the mediums of communication, the purpose and the relationships. For example, a co-worker’s bereavement; a vendor’s terminal illness; someone’s adoption or job promotion; a billing inquiry; a credit request on your account; inquiring for information on a job posting; and so much more.

Skills 100

Skills Etiquette Social Media Mentoring 100

Office Dynamics

MARCH 12, 2015

It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training. What about taking advantage of training from Skillsoft or an employee training through your company?

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Office Dynamics

JUNE 22, 2015

This book is a personal journey with the author into self-discovery, self-respect, and self-confidence. Then think about your relationship to the recipient: How long have you known him/her? Is he/she a. Staff member? High-level executive? Business associate? Last, Select Media. Voice mail. Face-to-face. Instant Messaging.

Mentoring 100

Mentoring Goals AT&T Confidence 100

Service Untitled

FEBRUARY 29, 2012

They’re still mentors. And we have internal up-training and there’s so much you know, things change here all the time so they’re constantly having to absorb information. And you just have to be confident that what you’re doing is that, is the best. We have some employees that do that. They still do a great job.

Interviewing 40

Interviewing Customer Service Skills Goals 40