Expert insights. Personalized for you.
Sample Presentation (From World Class Assistant Attendee): Professional Development Plan Example. Your career is a work in progress whether you are climbing the corporate ladder or staying in your current position and wanting to increase your effectiveness. MORE
Each month we feature a question from our friends at Business Management Daily’s Admin Pro Forum. Of all the programs offered by other training companies that I’ve attended, World Class Assistant was much more comprehensive and intense. MORE
I particularly liked her parent’s suggestion of taking a typing class so that Lynn ‘had something to fall back on’ Speaking to assistants a generation or two older than mine I get the sense that some of them took secretarial courses as something to fall back on. MORE
When you have paid for a class and/or scheduled time for attend classes or workshop sessions, you’re more likely to persevere, and completing assignments and projects will help you establish and/or maintain your writing discipline. Original post: 10 Tips to Improve Your Writing Skills. MORE
Here's a story I did for Gannett/USA Today on what to do if you're interested in moving into the management ranks. Managers often are portrayed as incompetent nincompoops or royal jerks who should be locked in their cars and never allowed to interact with human beings again. MORE
I am well rested and ready to teach my high-end boot camp this week called World Class Assistant. A World Class Assistant should be able to voice his or her opinion but, of course, you must do it tactfully. World Class Assistant Parts 1 & 2 September 13 – 16. MORE
While yes it is true that one doesn’t need a Masters of Business Administration degree in order to run and manage a successful small business, the leadership and business skills one learns pursuing an MBA can in fact help one launch their business to even further heights. MORE
Joan Burge, a renowned author and administrative expert, is the creator of the Star Achievement Series®, World Class Assistant™ Certificate Program, more than 40 customized workshops and seminars for administrative professionals and author of several books. MORE
It doesn’t take a brain scientist to see that more and more firms are counting on employees and middle management to handle their own calls, prepare their own documents and make their own travel arrangements. Consider taking on learning these new skills: Foreign Language: Learn Spanish. MORE
The wow factor is a term we use in the World Class Assistant™ certificate program to describe the powerful executive presence that the most successful administrative professionals exude. They are World Class Assistants. You can’t have it if you don’t first have the skills to do your job exceptionally well. This wow factor idea comes from our World Class Assistant™ Certification and Professional Designation program. Some assistants have it. Some assistants don’t. MORE
Today I am focusing on tactfully voicing your opinion, which is another topic I cover in our World Class Assistant Certification course. Throughout my career as an employee—a few decades ago—I had the need to voice my opinion to my manager, colleague, vendors, peers, and others. I encourage you to work on this vital business skill. I hope you had a great week last week and were able to apply the tips I had for communicating with people from different generations. MORE
But maybe you have skills that can be redirected in other ways." For example, if you've been a writer and find opportunities waning, consider turning your communication skills to social media, a hot industry these days, Hawkins says. MORE
You have to dive deep within yourself to develop that “World Class” status that executives are looking for in their assistants. As you can see, these skills go beyond the basics. There is much to learn regarding advanced skills for assistants. These are just a few of the topics we cover in the World Class Assistant™ Certification and Professional Designation program. It’s designed to help you stand out and develop the master-level skills you need to become World Class. MORE
I have always said, “ You do not need to be a manager or senior executive to be a leader. So while you might be nervous speaking in front of your peers or other colleagues, it is imperative that you develop this skill. MORE
I was inspired today to share with you 5 powerful communication strategies for assistants that I often teach in my World Class Assistant Certificate Program. content derived from the World Class Assistant Certificate Program) . MORE
The must-have skill for executive and administrative assistants at all levels going into this conceptual age? For decades, big organizations that have benefited from analytical and functional left-brain aptitudes are now finding themselves in need of softer, right-brain skills. MORE
This is a posted question from Business Management Daily ‘s Admin Pro Forum that has been shared with permission. . World Class Assistant Certificate Program. For more discussion on this topic, visit Business Management Daily. MORE
I recently came across this list from one of my classes and wanted to share it. If you are a manager reading this blog, check off the ones that apply to your administrative partner. Good communication skills. Organization skills. Interpersonal communication skills. MORE
Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, July 20, 2009 Do Online Classes Make Sense for Your Career? Some schools spread their classes out over traditional school schedules. MORE
Joan Burge, founder and CEO of Office Dynamics International is the creator of the World Class Assistant course and has helped men and women from around the world get their CWCA designation. At the WCA live class, you will be fully immersed in your learning. 4: Intimate class size. MORE
Here’s how assistants manage their workload and find time for other things, like training! . I am so impressed with administrative and executive assistants who manage their workload in addition to spending several days away from the office for training and development. MORE
I was teaching a class two weeks ago from the Star Achievement Series®. Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. MORE
You need to have a particular skill set that fits their needs. Some students may learn professional skills by reading “ management books by reputed authors “, watching videos on these subjects or latching on to management gurus. See Also: 3 Management Books Every Upcoming Entrepreneur Must Read. Now, if you are wondering what exact skills can help you in getting your dream job, read on. Leadership skills. Collaborative skills. MORE
I was inspired today to share with you 5 powerful communication strategies for administrative assistants that I often teach in my World Class Assistant Certification and Designation Program. Read the Wall Street Journal after your manager is done with it. MORE
As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. We have about 5 spaces left for our fall 2015 class. MORE
This is a vital topic I cover in my Star Achievement Series® , World Class Assistant™ Certificate program , and one-on-one coaching. When it comes to e-mail management, there are various approaches. Are you communicating with your manager through daily huddles? MORE
Professional certification gives your employees a chance to upgrade their skills and grow in their career, which in turn gives you stronger and more skilled employees. Certification is an inexpensive way to help your employees move forward and learn new skills. MORE
Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. In my World Class Assistant™ course, attendees will ask me what this means. MORE
(Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. MORE
I am always on the lookout for new time management pieces to slot into my current system. When Francis Wade emailed me and asked me to read and review Bill’s Im-Perfect Time Management Adventure: A Business Fable , I thought why not? The thing that really piqued my curiosity is that this time management book was written as a novel. The premise of the book centers around Bill, a project manager who is not very good at time management. MORE
The must-have skill for executive and administrative assistants at all levels going into this conceptual age? For decades, big organizations that have benefited from analytical and functional left-brain aptitudes are now finding themselves in need of softer, right-brain skills. MORE
The must-have skill for executive and administrative assistants at all levels going into this conceptual age? For decades, big organizations that have benefited from analytical and functional left-brain aptitudes are now finding themselves in need of softer, right-brain skills. MORE
This definitely is a skill every assistant needs to know. This is a skill you can use every single day! In our World Class Assistant course, we cover this topic and participants work on real work world case studies. 2: Self-Management (I manage me.). MORE
The post Boost Your Success by Improving Your Speaking Skills appeared first on Ian's Messy Desk. There was a student who dropped a course five times because he hated speaking in front of the class. This reflects your level of communication skills and acumen. MORE
I am just coming back to the office this week after an incredible week of teaching World Class Assistant to some amazing ladies. During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones. MORE
I know many seasoned executive assistants who think they do not need to focus on or pay attention to their basic skills, what is also known as the fundamentals. They feel they have been managing calendars or planning meetings forever so why pay attention. Manager Support. MORE
Expand your mind; add to your skill set; challenge your thinking; look at your day in a new way; be a life-long student. Often when assistants show up for our training, they are already skilled and experienced. MORE
It doesn’t take a brain scientist to see that more and more firms are counting on employees and middle management to handle their own calls, prepare their own documents and make their own travel arrangements. Consider taking on learning these new skills: Foreign Language: Learn Spanish. MORE
During a class I was teaching, a high-level executive assistant that I admire said to her peers, “At our company, we insulate ourselves. Administrative Professionals Week Career Management Communication Skills Interpersonal Skills Uncategorized Work-Life Balance MORE
As the years passed, I raised my children as a working Mom while adding new skills, learning new technologies, etc. I experienced a few bumps in the road but felt fairly secure that I was good at what I did and had all the skills necessary to be successful. MORE
The must-have skill for executive and administrative assistants at all levels going into this conceptual age? For decades, big organizations that have benefited from analytical and functional left-brain aptitudes are now finding themselves in need of softer, right-brain skills. MORE
Again, use positive communication skills. Benefits of Attending the World Class Assistant Certificate Program (as shared by course participants). Select Your World Class Assistant Training Dates Today. Do you want to be more assertive? MORE
Organization skills for administrative assistants are one of the most valuable skills to have as an administrative assistant. Fortunately, there are at least 9 ways to improve your organization skills as an administrative assistant without too much effort on your part. MORE
What are the eight must-have skills for executive and administrative assistants for today? As you enter into 2017, be sure you are equipped with this top-notch skill set. Joan also talks about one bonus skill, tune in to see what it is. MORE
Office Dynamics
FEBRUARY 6, 2019
Joan Burge, founder and CEO of Office Dynamics International is the creator of the World Class Assistant course and has helped men and women from around the world get their CWCA designation. At the WCA live class, you will be fully immersed in your learning. 4: Intimate class size.
Office Dynamics
APRIL 18, 2019
Organization skills for administrative assistants are one of the most valuable skills to have as an administrative assistant. Fortunately, there are at least 9 ways to improve your organization skills as an administrative assistant without too much effort on your part.
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Office Dynamics
AUGUST 13, 2015
As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. We have about 5 spaces left for our fall 2015 class.
Office Dynamics
MAY 14, 2014
The must-have skill for executive and administrative assistants at all levels going into this conceptual age? For decades, big organizations that have benefited from analytical and functional left-brain aptitudes are now finding themselves in need of softer, right-brain skills.
Office Dynamics
DECEMBER 14, 2016
What are the eight must-have skills for executive and administrative assistants for today? As you enter into 2017, be sure you are equipped with this top-notch skill set. Joan also talks about one bonus skill, tune in to see what it is.
Practically Perfect PA
MARCH 25, 2014
I particularly liked her parent’s suggestion of taking a typing class so that Lynn ‘had something to fall back on’ Speaking to assistants a generation or two older than mine I get the sense that some of them took secretarial courses as something to fall back on.
Office Dynamics
MAY 19, 2015
Here’s how assistants manage their workload and find time for other things, like training! . I am so impressed with administrative and executive assistants who manage their workload in addition to spending several days away from the office for training and development.
Office Dynamics
MARCH 21, 2017
You have to dive deep within yourself to develop that “World Class” status that executives are looking for in their assistants. As you can see, these skills go beyond the basics. There is much to learn regarding advanced skills for assistants. These are just a few of the topics we cover in the World Class Assistant™ Certification and Professional Designation program. It’s designed to help you stand out and develop the master-level skills you need to become World Class.
Office Dynamics
JUNE 5, 2013
I have always said, “ You do not need to be a manager or senior executive to be a leader. So while you might be nervous speaking in front of your peers or other colleagues, it is imperative that you develop this skill.
Ian's Messy Desk
AUGUST 12, 2014
The post Boost Your Success by Improving Your Speaking Skills appeared first on Ian's Messy Desk. There was a student who dropped a course five times because he hated speaking in front of the class. This reflects your level of communication skills and acumen.
Daily Writing Tips
FEBRUARY 18, 2019
When you have paid for a class and/or scheduled time for attend classes or workshop sessions, you’re more likely to persevere, and completing assignments and projects will help you establish and/or maintain your writing discipline. Original post: 10 Tips to Improve Your Writing Skills.
Office Dynamics
MAY 14, 2014
The must-have skill for executive and administrative assistants at all levels going into this conceptual age? For decades, big organizations that have benefited from analytical and functional left-brain aptitudes are now finding themselves in need of softer, right-brain skills.
Office Dynamics
MAY 14, 2014
The must-have skill for executive and administrative assistants at all levels going into this conceptual age? For decades, big organizations that have benefited from analytical and functional left-brain aptitudes are now finding themselves in need of softer, right-brain skills.
Dumb Little Man
JULY 5, 2017
You need to have a particular skill set that fits their needs. Some students may learn professional skills by reading “ management books by reputed authors “, watching videos on these subjects or latching on to management gurus. See Also: 3 Management Books Every Upcoming Entrepreneur Must Read. Now, if you are wondering what exact skills can help you in getting your dream job, read on. Leadership skills. Collaborative skills.
Office Dynamics
JULY 20, 2015
I was inspired today to share with you 5 powerful communication strategies for assistants that I often teach in my World Class Assistant Certificate Program. content derived from the World Class Assistant Certificate Program) .
On The Job
JANUARY 3, 2013
Here's a story I did for Gannett/USA Today on what to do if you're interested in moving into the management ranks. Managers often are portrayed as incompetent nincompoops or royal jerks who should be locked in their cars and never allowed to interact with human beings again.
Office Dynamics
APRIL 25, 2016
I am just coming back to the office this week after an incredible week of teaching World Class Assistant to some amazing ladies. During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones.
Office Dynamics
MAY 14, 2014
The must-have skill for executive and administrative assistants at all levels going into this conceptual age? For decades, big organizations that have benefited from analytical and functional left-brain aptitudes are now finding themselves in need of softer, right-brain skills.
Office Dynamics
MARCH 12, 2015
Again, use positive communication skills. Benefits of Attending the World Class Assistant Certificate Program (as shared by course participants). Select Your World Class Assistant Training Dates Today. Do you want to be more assertive?
Office Dynamics
AUGUST 14, 2019
This definitely is a skill every assistant needs to know. This is a skill you can use every single day! In our World Class Assistant course, we cover this topic and participants work on real work world case studies. 2: Self-Management (I manage me.).
Office Dynamics
JULY 23, 2015
Professional certification gives your employees a chance to upgrade their skills and grow in their career, which in turn gives you stronger and more skilled employees. Certification is an inexpensive way to help your employees move forward and learn new skills.
Office Dynamics
APRIL 10, 2016
As the years passed, I raised my children as a working Mom while adding new skills, learning new technologies, etc. I experienced a few bumps in the road but felt fairly secure that I was good at what I did and had all the skills necessary to be successful.
On The Job
JULY 20, 2009
Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, July 20, 2009 Do Online Classes Make Sense for Your Career? Some schools spread their classes out over traditional school schedules.
Office Dynamics
APRIL 19, 2010
It doesn’t take a brain scientist to see that more and more firms are counting on employees and middle management to handle their own calls, prepare their own documents and make their own travel arrangements. Consider taking on learning these new skills: Foreign Language: Learn Spanish.
Office Dynamics
APRIL 2, 2015
I recently came across this list from one of my classes and wanted to share it. If you are a manager reading this blog, check off the ones that apply to your administrative partner. Good communication skills. Organization skills. Interpersonal communication skills.
Office Dynamics
APRIL 19, 2010
It doesn’t take a brain scientist to see that more and more firms are counting on employees and middle management to handle their own calls, prepare their own documents and make their own travel arrangements. Consider taking on learning these new skills: Foreign Language: Learn Spanish.
Office Dynamics
MAY 5, 2018
During a class I was teaching, a high-level executive assistant that I admire said to her peers, “At our company, we insulate ourselves. Administrative Professionals Week Career Management Communication Skills Interpersonal Skills Uncategorized Work-Life Balance
Office Dynamics
JUNE 6, 2018
I was inspired today to share with you 5 powerful communication strategies for administrative assistants that I often teach in my World Class Assistant Certification and Designation Program. Read the Wall Street Journal after your manager is done with it.
Office Dynamics
MARCH 9, 2018
I was teaching a class two weeks ago from the Star Achievement Series®. Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more.
Office Dynamics
SEPTEMBER 4, 2019
Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. In my World Class Assistant™ course, attendees will ask me what this means.
Office Dynamics
NOVEMBER 4, 2016
This is a posted question from Business Management Daily ‘s Admin Pro Forum that has been shared with permission. . World Class Assistant Certificate Program. For more discussion on this topic, visit Business Management Daily.
Office Dynamics
MARCH 17, 2017
The wow factor is a term we use in the World Class Assistant™ certificate program to describe the powerful executive presence that the most successful administrative professionals exude. They are World Class Assistants. You can’t have it if you don’t first have the skills to do your job exceptionally well. This wow factor idea comes from our World Class Assistant™ Certification and Professional Designation program. Some assistants have it. Some assistants don’t.
Small Business CEO
APRIL 14, 2011
While yes it is true that one doesn’t need a Masters of Business Administration degree in order to run and manage a successful small business, the leadership and business skills one learns pursuing an MBA can in fact help one launch their business to even further heights.
Office Dynamics
SEPTEMBER 5, 2018
I know many seasoned executive assistants who think they do not need to focus on or pay attention to their basic skills, what is also known as the fundamentals. They feel they have been managing calendars or planning meetings forever so why pay attention. Manager Support.
Simple Productivity Blog
MAY 6, 2013
I am always on the lookout for new time management pieces to slot into my current system. When Francis Wade emailed me and asked me to read and review Bill’s Im-Perfect Time Management Adventure: A Business Fable , I thought why not? The thing that really piqued my curiosity is that this time management book was written as a novel. The premise of the book centers around Bill, a project manager who is not very good at time management.
Office Dynamics
APRIL 25, 2018
Expand your mind; add to your skill set; challenge your thinking; look at your day in a new way; be a life-long student. Often when assistants show up for our training, they are already skilled and experienced.
Office Dynamics
FEBRUARY 5, 2015
Sample Presentation (From World Class Assistant Attendee): Professional Development Plan Example. Your career is a work in progress whether you are climbing the corporate ladder or staying in your current position and wanting to increase your effectiveness.
Office Dynamics
JANUARY 23, 2017
Today I am focusing on tactfully voicing your opinion, which is another topic I cover in our World Class Assistant Certification course. Throughout my career as an employee—a few decades ago—I had the need to voice my opinion to my manager, colleague, vendors, peers, and others. I encourage you to work on this vital business skill. I hope you had a great week last week and were able to apply the tips I had for communicating with people from different generations.
Office Dynamics
MARCH 10, 2015
(Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills.
On The Job
JULY 28, 2011
But maybe you have skills that can be redirected in other ways." For example, if you've been a writer and find opportunities waning, consider turning your communication skills to social media, a hot industry these days, Hawkins says.
Office Dynamics
APRIL 18, 2016
I am well rested and ready to teach my high-end boot camp this week called World Class Assistant. A World Class Assistant should be able to voice his or her opinion but, of course, you must do it tactfully. World Class Assistant Parts 1 & 2 September 13 – 16.
Office Dynamics
JUNE 8, 2018
Each month we feature a question from our friends at Business Management Daily’s Admin Pro Forum. Of all the programs offered by other training companies that I’ve attended, World Class Assistant was much more comprehensive and intense.
Office Dynamics
MARCH 5, 2015
Joan Burge, a renowned author and administrative expert, is the creator of the Star Achievement Series®, World Class Assistant™ Certificate Program, more than 40 customized workshops and seminars for administrative professionals and author of several books.
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