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Service Untitled» Blog Archive » Customer loyalty and Toyota

Service Untitled

2 Responses to “Customer loyalty and Toyota&# Kathy Clark said: Mar 15, 10 at 1:14 pm I agree it will be a very interesting case study as Toyota tries to recover from this nightmare. You can leave a response , or trackback from your own site. It only has 34,000 mile on it, because I walk to work.

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Emotional Intelligence for Administrative Assistants

Office Dynamics

In our World Class Assistant course, we cover this topic and participants work on real work world case studies. This definitely is a skill every assistant needs to know. This is a skill you can use every single day! They are scenarios that assistants can relate to.

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Service Untitled» Blog Archive » Minimum Service Charges

Service Untitled

I stumbled upon your blog from the Perfect Apology website ( [link] ), which I visited because I was looking for customer service case studies. You can leave a response , or trackback from your own site. 6 Responses to “Minimum Service Charges&# Yamini said: May 27, 09 at 4:08 am Hi! Customer service is one of the many topics.