Office Dynamics

JUNE 18, 2013

Be Assertive, Not Aggressive. What is the difference between assertive behavior and aggressive behavior? Assertiveness has to do with having an “attitude of confidence.” When you are assertive, you not only ensure that your needs are met to get the job done, but you actually help others be more efficient and effective. Assertiveness is caring about yourself and what you need as well as caring about others and their needs. Benefits of Being Assertive.

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Assertiveness 2013 Self Esteem Confidence 112

Dumb Little Man

SEPTEMBER 30, 2019

I embarked on the journey to find out how I could detox myself from workplace stress. If you have a crotchety boss, who wouldn’t let you switch it off, then show your assertiveness. It’s really enjoyable and stress relieving however, when you watch TV shows or movies with your roommate or family. I know having a slow internet is not something you would want to experience after all that stress from work. Happiness How To Relaxation Stress

2019 175

2019 Stress Assertiveness Health 175

Office Dynamics

MARCH 12, 2015

Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Many people confuse assertive and aggressive behavior. What’s the difference between being assertive and aggressive? Assertiveness is the way to go because it is the happy medium.

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Assertiveness 2015 Self Esteem Stress 155

Office Dynamics

JANUARY 8, 2009

We, therefore, create stress in our lives. The best time to be assertive with a person is in the early phase of your relationship! Assertion : Confidently expressing what you think, feel, and believe. Look for Part 2 of this blog later next week: Can Lack of Assertiveness be Interpreted as Weakness? As I’m preparing to teach one of the modules from my Star Achievement Series® curriculum, I just came across something I want to share with you.

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Assertiveness 2009 Confidence Stress 100

Office Dynamics

JANUARY 8, 2009

We, therefore, create stress in our lives. The best time to be assertive with a person is in the early phase of your relationship! Assertion : Confidently expressing what you think, feel, and believe. Look for Part 2 of this blog later next week: Can Lack of Assertiveness be Interpreted as Weakness? As I’m preparing to teach one of the modules from my Star Achievement Series® curriculum, I just came across something I want to share with you.

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Assertiveness 2009 Confidence Stress 100

Office Dynamics

APRIL 15, 2009

Being assertive involves some risk because you aren’t guaranteed of the outcome. However, you will have a better chance of having your needs met with assertive action than by being passive or aggressive. When communicating assertively, it’s a good idea to start at the end —what you want to see happen and then work backward by communicating your needs. List the pros – what are the good outcomes if you assert yourself or your needs? Less stress and wasted time. ·

Assertiveness 100

Assertiveness 2009 Self Esteem Confidence 100

Office Dynamics

APRIL 15, 2009

Being assertive involves some risk because you aren’t guaranteed of the outcome. However, you will have a better chance of having your needs met with assertive action than by being passive or aggressive. When communicating assertively, it’s a good idea to start at the end —what you want to see happen and then work backward by communicating your needs. List the pros – what are the good outcomes if you assert yourself or your needs? Less stress and wasted time. ·

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Assertiveness 2009 Self Esteem Confidence 100

Office Dynamics

SEPTEMBER 19, 2018

Assertive Attitude Productivity Self Development Stress Management UncategorizedFrom Joan Burge’s new book, Joan’s Greatest Administrative Secrets Revealed (2018). I HAVE BEEN SPEAKING on attitude since 1990. What I said in 1990 still holds true today. You have a choice when it comes to your attitude. You are not a victim of your circumstances. It is not what others do or say that matters; it’s what you choose to do with what you have and choose how you want to respond.

2018 153

2018 Gifts Assertiveness Purchasing 153

Office Dynamics

APRIL 26, 2016

Stress reducer. In honor of Administrative Professionals Day, I want to share my thoughts on why I believe being an executive assistant is a rewarding career. When people tell me, “Anyone can do that job,” it bothers me. It tells me that person doesn’t really know what it takes to be a great assistant. I hear it from both sides of the desk. I hear assistants talk about their job or the profession as if it is no big deal.

2016 160

2016 Administrative Professionals Etiquette Assertiveness 160

Office Dynamics

JUNE 25, 2018

Assertive Attitude Motivators Organizational Skills Stress Management UncategorizedSummer is a great time to do a little cleanup and organize your workspace. Business is usually a little quieter, employees take a vacation, and there seems to be a more relaxed work atmosphere. It is the perfect time for you to get organized before the craziness of business sets in this fall. Clean desks look smart, professional and, well, just organized.

2018 125

2018 Assertiveness Stress Skills 125

Office Dynamics

MARCH 24, 2015

Administrative Assistants Rock! Join our April Blog-A-Thon. April is just around the corner and we love celebrating administrative professionals! This is the month we can (and will) celebrate in a big way. In honor of Administrative Professionals Week (4/20 – 4/24) and Office Dynamics 25th Year in business educating administrative professionals and their executives, we are bringing back our Blog-a-Thon.

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Administrative Professionals 2015 Etiquette Assertiveness 190

Office Dynamics

APRIL 17, 2015

<Guest Post by Courtney Clark> Don’t you hate that feeling when stress starts to build up, until you reach your boiling point and you feel like you just can’t take it any more? At the Conference for Administrative Excellence this fall, I’m going to help you hone lots of skills to be more resilient to change and stressful situations in the workplace. Because they didn’t have the little release of venting, their stress built up.

2015 123

2015 Stress Assertiveness Administrative Professionals 123

Office Dynamics

MARCH 9, 2018

Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. Assertive Attitude Career Management Communication Skills Conflict Resolution Interpersonal Skills Self Development Stress Management Uncategorized Work-Life BalanceSetting Healthy Boundaries. I was teaching a class two weeks ago from the Star Achievement Series®.

2018 136

2018 Monster Travel Assertiveness 136

Office Dynamics

JANUARY 23, 2017

Admin Assistant Training Assertive Attitude Career Management Communication Skills Difficult People Interpersonal Skills Motivators Professional Image Self Development Stress Management administrative assistant administrative professional adminskills career advice communication executive assistant Monday Motivators voice your opinion workplaceI hope you had a great week last week and were able to apply the tips I had for communicating with people from different generations.

2017 166

2017 Self Esteem Assertiveness Administrative Professionals 166

Office Dynamics

APRIL 4, 2015

BONUS BONUS BONUS!!! Get Bonus Entries In Our Blog-a-Thon For The Administrative Profession. For those of you who are participating in our blog-a-thon this April we want to give you even more ways to get entered to win. Announcing BONUS entries with social sharing. You MUST hashtag your past #adminblogathon in order to be entered for the bonus entries. Example of a Tweet or Facebook Post: This article changed my life [add your favorite article link] #adminblogathon.

2015 153

2015 Etiquette Facebook Assertiveness 153

Office Dynamics

APRIL 15, 2015

At Office Dynamics International we are celebrating 25 years of serving the administrative profession. Perhaps you’ve known us for a long time or you’re new around here. Either way, we want you to know who we are and what we believe. We Passionately Believe. The administrative role is a noble calling. In a “Career of Choice” mentality. “Falling into a job” will never compare to “falling in love with your career.”

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International 2015 Etiquette Assertiveness 157

Office Dynamics

AUGUST 6, 2019

An important component to self-management versus stress-management is to set healthy boundaries in the workplace. Why assertiveness in the workplace matters, especially for assistants, how it benefits you and what it really means. 7 essential action steps for becoming a more assertive assistant. Assertive Communication Skills Conflict Resolution Difficult People Self Development Work Environment

2019 169

2019 Monster Assertiveness Email 169

Office Dynamics

NOVEMBER 19, 2015

At Office Dynamics International we love what we do. Part of what we do is provide tools and services to administrative professionals to enhance the quality of their work-life that promote administrative excellence. We offer high level coaching, onsite workshops, an annual conference for administrative excellence, an executive assistant boot camp and more. However we aren’t able to reach every administrative professional with our our premium programs.

2015 171

2015 Training Etiquette Assertiveness 171

Office Dynamics

APRIL 20, 2016

Author: OfficeNinjas. Editor’s Note: This is a revised version of an original post from the OfficeNinjas blog. You connect the dots between departments, have mastered the art of juggling competing work priorities, all while keeping the lights on and often acting as director of first impressions. We know being an Office Ninja is no easy feat—more often than not, you’re the nerve center of the business.

2016 159

2016 Administrative Professionals PowerPoint Assertiveness 159

Office Dynamics

APRIL 11, 2016

Use assertive communication techniques. Either party is too stressed to attempt reconciliation. You might think talking about conflict is not very motivating, especially to kick off the week. However, Monday is the perfect time to talk about workplace conflict because we all have to deal with it. I’m not referring to full-blown, yelling at each other. Every day, we can face conflicting views, opinions, approaches to a project or differences about when to host an event.

2016 141

2016 Self Esteem Negotiating Administrative Training 141

Office Dynamics

SEPTEMBER 30, 2015

Admin Assistant Training Assertive Career Management Leadership Problem Solving Self Development Stress Management Workplace Tools #bustthezone comfort zone free webinar Jasmine Freeman stretch your skillsWe’re all familiar with the comfort zone: That risk free place of ease and certainty with no surprises. It’s always the same in the comfort zone—nothing bad happens, but nothing particularly good either.

2015 147

2015 Administrative Professionals International Assertiveness 147

Office Dynamics

APRIL 2, 2015

What qualities do assistants think you need to be a great assistant? Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Over the years, I have collected more than 300 ideas. I recently came across this list from one of my classes and wanted to share it. If you are an assistant reading this blog, check off the ones that describe you.

2015 167

2015 Etiquette Assertiveness Customer Service 167

Office Dynamics

JUNE 12, 2019

An organized workspace reduces stress, gives the impression to others that you are on top of things, and saves you time. Be assertive and ask for more details or get the bigger picture to reduce back and forth time or going off on the wrong tangent. Assertive Conflict Resolution Organizational Skills Problem Solving Productivity Self DevelopmentGetting things done in the workplace is one of my favorite topics to speak on and write about.

2019 152

2019 ASAP Assertiveness Stress 152

Office Dynamics

OCTOBER 1, 2015

Admin Assistant Training Assertive Assistant Training Career Management Communication Skills Cost Effective Executive Blog Interpersonal Skills Leadership Mgr/Asst Team Multiple Managers Organizational Skills Problem Solving Productivity Professional Image Self Development Stress Management Teamwork Time Management Travel Workplace Tools article assistants executive assistant guide executive secretary magazine executives Joan Burge working in partnership

2015 153

2015 Fax Administrative Professionals Assertiveness 153

Office Dynamics

APRIL 29, 2016

Earn positive attention in the workplace and address the most common obstacle standing in the way for most assistants—lack of self-esteem. Do you struggle with getting people to notice you? You can view the replay of our webinar, Getting People to Notice You: Cultivating High Self-Esteem. As an attendee, you will learn…. Why self-promotion is essential for your career—and yet so hard to do. How to identify the subconscious beliefs that may be holding you back (and what to do about them).

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Self Esteem 2016 Expenses International 126

Office Dynamics

DECEMBER 9, 2016

Admin Assistant Training Assertive Career Management Interpersonal Skills Organizational Skills Problem Solving Productivity Stress Management Uncategorized Workplace Tools 12 Days of Christmas administrative professionals adminskills executive assistant free webinar get organized Julie Perrine office organization professional development for administrative professionals The Organized Admin

2016 128

2016 Travel Administrative Professionals Filing 128

Office Dynamics

APRIL 18, 2015

Announcement: Our next free webinar in our celebration series is open for registration. Living Your BIG & Bold Life with Joan Burge. May 7, 2015. 10:00 – 11:00 AM Pacific Time. Register Now, It’s a free event! Working women hold a unique position in our society. We juggle family, business demands, and social lives. But all too often, we encounter resistance. Glass ceilings, stereotypes, and the physical limitations of time all attempt to hold us back.

2015 132

2015 Etiquette Assertiveness International 132

Office Dynamics

MAY 9, 2016

Use assertive communication techniques. Either party is too stressed to attempt reconciliation. As more companies embrace the spirit of teamwork, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. In fact, if you are like most employees across the country, your organization has right-sized or may intend to merge or downsize, thereby creating more work to be done by fewer people.

2016 103

2016 Self Esteem Negotiating Customer Service 103

Office Dynamics

APRIL 30, 2015

Wow, what a fabulous April! Did you have the most incredible Administrative Professionals’ Week this year? Here’s a recap of just some of the amazing things that went on this year in celebration of you, Administrative Professionals: Executive Secretary Magazine sent out daily gifts from a variety of organizations specifically for administrative professionals learning benefit. IAAP teamed up with Staples to #CelebrateAdmins.

2015 116

2015 OfficeTeam Staples IAAP 116

My EA Career

JULY 12, 2020

This is what indispensable assistants excel at and it takes assertiveness and resilience. Having unrealistic expectations imposed on you causes stress and unhappiness. Last week I wrote a blog post ruminating on how Executive Assistants are the human equivalent of a Slinky.

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2020 UPS Management Social Media 52

Office Dynamics

APRIL 28, 2016

Office Dynamics often surveys managers and high-level executives as to the skills, attitudes, and behaviors that are most important for an assistant to possess. Here are some non-edited , direct quotes from them. See how you measure up. If you are doing these already, then ask yourself. How often do I do this? Am I doing this every single time? Over a year’s time, what percentage of the time do I do this? How can I get better at this?”. “It

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Skills 2016 Administrative Professionals Calendars 100

Office Dynamics

MARCH 13, 2017

When you don’t focus on your work, then you make mistakes, get behind schedules, become stressed and maybe you aren’t patient with others. Lack assertiveness. The problem with not being assertive is we let people walk over us. If you don’t feel you are assertive, take some classes. Assertive is about getting your needs met while being considerate of others. If you read the past two blogs, you will know that I have been talking about office dragons.

2017 122

2017 Gifts International Assertiveness 122

Office Dynamics

NOVEMBER 23, 2015

It’s hard to believe another year is nearly over. Here at Office Dynamics International, as we wrap up this 25th year of business, we’re feeling both grateful and overwhelmed with all we’ve experienced in 2015. Perhaps you can relate to those feelings? This free monthly webinar series has given us the opportunity to get to know so many more of you than ever before.

2015 103

2015 2016 Holidays Gifts 103

Office Dynamics

JULY 10, 2018

Scheduling a performance evaluation meeting and setting measurable goals can be stressful or even seem unproductive to some. I have personally experienced stress in the past too! There are ways to decrease the stress levels and frustration though! There are several tips for getting the most out of your next performance evaluation & reducing stress. Assertive Attitude Career Management Meetings Self Development Uncategorized

2018 149

2018 Goals Stress Assertiveness 149

Office Dynamics

APRIL 16, 2018

Tackle stress. Administrative Professionals Week Assertive Problem Solving Productivity Self DevelopmentA Personal Tune-up for Peak Career Performance. If you’re feeling more energized than usual these days, that’s because it’s Spring. As humans, we’re hard-wired to feel the boost that comes with warmer temperatures and fresh, new beginnings everywhere! Even in the cities, there are blooming flowers and baby birds. Life bustles – and we can’t avoid responding.

2018 122

2018 UPS Stress Assertiveness 122

Dumb Little Man

OCTOBER 4, 2016

Use your interpersonal skills, such as influence and assertiveness, to ask and clarify those things that make you overthink or overanalyze. Brain Negativity StressOverthinking is very powerful. Although it’s based on fears, anxieties and guesses, it actually has the power to destroy you and your accomplishments. It can turn your life into a nightmare. If you are overloaded with negative thoughts, here are the best ways to stop overthinking.

2016 219

2016 Self Esteem Assertiveness Stress 219

Office Dynamics

JUNE 22, 2016

Self-Management vs. Stress Management and Juggling Work, Home and Your Personal Life. This is a replay of the free webinar offered June 2016 titled Revolutionary Insights Into Self-Leadership (for administrative professionals). Administrative professionals don’t typically think of themselves as leaders; even the most successful struggle with the idea! After all, leaders are the people we work for, right?

Administrative Professionals 159

Administrative Professionals 2016 Collaborate Gifts 159

Office Dynamics

SEPTEMBER 25, 2015

Reduces stress for both the executive and assistant. I recently received a request for advice from an assistant named Kathryn. She posed a typical problem that I have heard for years and I want to respond to her question in a blog as I bet many executive and administrative assistants run into the same problem. My challenge will be answering this concisely because I have a lot to say about executives and assistants meeting daily, whether it is on the telephone or in person.

2015 192

2015 Assertiveness Time Zones Training 192

Office Dynamics

MARCH 18, 2015

Reduces stress. Admin Assistant Training Assertive Career Management Communication Skills Executive Blog Interpersonal Skills Mgr/Asst Team Organizational Skills business communication calendaring daily huddle professional partnership The Importance of Daily Huddles. When I was an executive assistant, one of the best success strategies my favorite executive taught me, at a young age, was to have daily huddles with him.

2015 171

2015 Management Calendars Assertiveness 171

Dumb Little Man

JULY 28, 2016

Grand ideas serve a purpose but make things happen with swift and assertive action. Live in truth and act assertively as a fruitful place to build upon. Happiness Negativity StressDid you come here to read all about overcoming self-doubt ? I have good news and bad news. Bad news is we are all here to learn lessons… sigh. Good news is that we are meant to learn lessons and by addressing them, we can transform them into strengths. Yaaayyy!

2016 158

2016 2001 Assertiveness Gossip 158

Office Dynamics

APRIL 26, 2016

Other times, we’re simply drained after being tapped for a major undertaking or high stress project. Admin Assistant Training Administrative Professionals Week Assertive Career Management Self Development #adminblogathon #careeradvice administrative assistant barriers burnout career career assistant career plateau comfort zone Exceptional EA executive assistant improvement negative comments professional development routine Shelagh Donnelly workloadAuthor: Shelagh Donnelly.

2016 109

2016 Mentoring Negotiating Budget 109

Dumb Little Man

APRIL 16, 2011

As I walked on, I thought about how oysters produce pearls to alleviate the “discomfort” that trespassing particles assert on their soft tissues. All in all, the reality of adversities is that they can induce stress, trauma, discomfort or disappointment in all of us. Lifehacks StressA few days back while I was walking to school, I felt a piece of gravel or pebble that found its way into my shoe and prodded against my sole whenever I made a step forward.

2011 219

2011 Assertiveness Stress International 219

Office Dynamics

JUNE 30, 2014

You need to work on your communications skills and being more assertive to gain attention. Attitude Career Management Motivators Problem Solving Self Development Stress Management attitude be a victor not a victim overwhelm staying positive at work staying power stress management the power of a winning attitude workplace training for assistants We talk to ourselves all day.

2014 123

2014 Assertiveness Administrative Professionals Finance 123