Office Dynamics

MARCH 21, 2017

When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. As you can see, these skills go beyond the basics. There is much to learn regarding advanced skills for assistants. When you have this kind of mastery, you gain a deeper level of respect. Register Today.

Skills 203

Skills Administrative Professionals 2017 Training 203

Practically Perfect PA

SEPTEMBER 22, 2013

Quite often I am asked which courses I would recommend for assistants that are just starting in the profession and want to undertake some training to increase their skills and help them move up the career ladder. I always say that it is extremely important for assistants to attend training courses throughout the year.

Training 100

Training Assertiveness Skills Confidence 100

Office Dynamics

MARCH 20, 2019

Typically, how this happens is that an organization will call Office Dynamics and their HR or executive will talk to us specifically about the situation or what skills they would like their assistant to develop. We learn how the assistant manages day-to-day processes and make recommendations for greater efficiency when necessary.

Assertiveness 200

Assertiveness Calendars Business Cards Budget 200

Success

JANUARY 30, 2024

Unlearning Silence by Elaine Lin Hering It’s a concept Harvard Law School lecturer Elaine Lin Hering , an expert in negotiation, influence and conflict management skills, explores in her upcoming book, Unlearning Silence: How to Speak Your Mind, Unleash Talent, and Live More Fully. What’s motivating and animating them? says Timothy J.

UPS 217

UPS Assertiveness Environment 2024 217

Practically Perfect PA

DECEMBER 4, 2014

There have been so many times over the years that I have received an email about a fantastic training course or conference that I would love to attend. It really is unheard of in any other profession: so why don’t assistants attend training courses? You have a lot of unique skills. The list is endless.

Training 100

Training Networking Assertiveness Expenses 100

My EA Career

JULY 12, 2020

Managing expectations takes skill and practise. Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on. . There’s plenty of resources to assist managers and leaders to communicate expectations to staff.

UPS 52

UPS Management Assertiveness Social Media 52

My EA Career

JULY 12, 2020

Managing expectations takes skill and practise Reflecting on this failed trick did give me an insight into how Executive Assistants share something else with the Slinky. Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on.

UPS 52

UPS Management Assertiveness Social Media 52

Office Dynamics

SEPTEMBER 4, 2019

Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. So, when you are communicating with executives or managers, keep it short, simple, and to the point. Just think of a newspaper.

Assertiveness 157

Assertiveness Confidence Skills Training 157

Office Dynamics

AUGUST 6, 2019

An important component to self-management versus stress-management is to set healthy boundaries in the workplace. A boundary in the office for an administrative assistant can be as simple as addressing a coworker or manager who constantly steps into your workspace and takes your desk supplies without asking and doesn’t return them.

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Assertiveness Monster Travel Email 213

Office Dynamics

MARCH 18, 2015

This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle. When it comes to e-mail management, there are various approaches. Training & Development. Discuss E-mail Communications.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

APRIL 4, 2019

Ok, Renee is wondering how does an administrative assistant manage her manager or executive? Does Renee start with managing deadlines, learning how to schedule properly? How do you help your manager get things done? Or does this frustrated administrative assistant need to build on her partnership with her executive?

Management 184

Management Administrative Professionals International Training 184

Office Dynamics

APRIL 15, 2015

Technical skills can be gleaned, but behavior must be taught. .” This vibrant profession is continuously expanding to encompass higher levels of responsibilities and broader, dynamic opportunities. There is a spectrum of professional administrative behaviors necessary to ensure successful executive support and business success.

International 100

International Administrative Professionals Assertiveness Etiquette 100

Office Dynamics

JUNE 12, 2019

How many times do you ask a manager or someone who is giving you a task, “How soon do you need this?” Early in the day, clarify with your manager(s) what are the most important priorities. Early in the day, clarify with your manager(s) what are the most important priorities. The typical response is “as soon as possible.”

Assertiveness 198

Assertiveness Stress Management Training 198

Workplace Insight

OCTOBER 16, 2023

This included erroneous videos on TikTok and Twitter suggesting the presence of Wagner Group (Russian state-funded) fighters, false claims about Algeria’s military involvement, and inaccurate assertions about banning uranium export to France. It might be worth considering these policies as avenues for enhancing internal processes too.

Social Media 106

Social Media Assertiveness Gossip Collaborate 106

Office Dynamics

APRIL 2, 2015

If you are a manager reading this blog, check off the ones that apply to your administrative partner. Good communication skills. Organization skills. Interpersonal communication skills. Excellent calendaring skills. Excellent time management skills. Great networking skills. Team player.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

NOVEMBER 19, 2015

Our free training programs began in 2009 with the 26 Weeks to Administrative Excellence pre-recorded video program. More free assistant training at your fingertips. In fact, we are so passionate about providing training to you that we added a second YouTube Channel called Live a BIG Life. August: Getting to Yes Webinar.

Training 100

Training Administrative Professionals 2015 AT&T 100

Office Dynamics

SEPTEMBER 5, 2018

I know many seasoned executive assistants who think they do not need to focus on or pay attention to their basic skills, what is also known as the fundamentals. They feel they have been managing calendars or planning meetings forever so why pay attention. Every career has certain core fundamental skills. Manager Support.

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Calendars 2018 Negotiating Skills 223

Office Dynamics

MARCH 24, 2015

Ideas on how to build better partnerships with your managers. All of April we will be celebrating administrative professionals and giving you: Spot-on information related to the administrative profession. Tips to help you be more productive in your day. Strategies for setting priorities and taking control of your day.

Administrative Professionals 100

Administrative Professionals Assertiveness Etiquette Travel 100

Office Dynamics

APRIL 25, 2019

While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. Do you hold grudges? Did someone at work say something that upset you?

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Assertiveness Negotiating Administrative Professionals Goals 203

Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to get training at work. • How to sell your ideas. • How to negotiate. • How to be a sales person.

Skills 100

Skills Administrative Training 2016 Negotiating 100

Eat Your Career

APRIL 22, 2019

Be assertive. Many executives have never been trained on how to properly leverage the talents of their support staff. When you identify a specific task you can or should take over for your executive, speak up assertively. Then, ask explicitly for the trust required to make that happen. They need clear, confident instructions.

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Assertiveness Confidence Training Email 185

Office Dynamics

MARCH 13, 2017

I have already written about managers as perceived dragons and co-workers. Lack assertiveness. The problem with not being assertive is we let people walk over us. If you don’t feel you are assertive, take some classes. Assertive is about getting your needs met while being considerate of others. Then we get upset.

Assertiveness 171

Assertiveness Gifts International Stress 171

Office Dynamics

APRIL 4, 2015

The post Blog-a-Thon Bonus Announcement appeared first on Office Dynamics.

Assertiveness 100

Assertiveness Etiquette Travel Skills 100

Practically Perfect PA

MAY 11, 2014

Do you find more and more is demanded of executives and senior managers’ time? However, with more being expected of your manager’s time, this in turn increases the expectation of what is anticipated of your job role and assigned tasks. Here are some of Hemsley Fraser’s top success skills tips! Tip 1: Working Relationships.

Assertiveness 100

Assertiveness Confidence Negotiating Skills 100

Office Dynamics

APRIL 20, 2015

Of course this profession is near and dear to my heart since I worked in the administrative profession for 20 years and Office Dynamics has been dedicated to administrative training and development for 25 years. One thing I wanted to talk about today is the many skills you develop when you work in the administrative profession.

Administrative Professionals 100

Administrative Professionals Assertiveness Administrative Training Skills 100

Office Dynamics

DECEMBER 7, 2018

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Manages peace and harmony; dealing with constant distractions daily. Appropriately assertive.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Office Dynamics

APRIL 25, 2016

During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones. Check out the Blog-a-Thon we’ve been hosting this month for some ideas on how you can stretch and grow your current skill set. Every time I have the honor of teaching, I learn new things as well.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Office Dynamics

APRIL 22, 2015

What are the new skills admired and soon to be required of administrative professionals: Digital Savvy: learning semi-tech and self-publishing skills. Maybe there are training programs or webinars that can give you the educational edge? We will need to be entrepreneurs, risk takers, more importantly results driven.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Collaborate 100

Office Dynamics

OCTOBER 9, 2018

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

My EA Career

JULY 7, 2020

The slinky is the perfect metaphor for the way I encourage Executive Assistants that I train, coach and mentor to adapt and adjust to the impacts of Coronavirus. They need to be confident about their ability to assert and advocate for the needs of their business leader and their key stakeholders. Let me tell you why.

Assertiveness 52

Assertiveness Mentoring Skills Confidence 52

Office Dynamics

MARCH 20, 2012

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

My EA Career

JULY 7, 2020

The slinky is the perfect metaphor for the way I encourage Executive Assistants that I train, coach and mentor to adapt and adjust to the impacts of Coronavirus. The Power Skills Executive Assistants Need To Demonstrate During Covid-19. I feel privileged to support them in developing the skills to do this. Let me tell you why.

Assertiveness 52

Assertiveness Mentoring Skills Confidence 52

Office Dynamics

APRIL 3, 2017

If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner. Thousands of employees tell me they can’t attend training because their company won’t pay for it. It is really important to set healthy boundaries in the workplace. Thirst for knowledge.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Office Dynamics

MAY 1, 2017

I started administrative training in a few of the companies where I worked. I started Office Dynamics in 1990, when there was no one company specializing in in-depth training for administrative professionals. There were training companies like Skillpath and AMA but they offered tons of programs for all types of careers.

Administrative Professionals 187

Administrative Professionals Skills Training Administrative Training 187

Office Dynamics

APRIL 17, 2015

At the Conference for Administrative Excellence this fall, I’m going to help you hone lots of skills to be more resilient to change and stressful situations in the workplace. Research shows that venting is actually COUNTER-productive to feeling better. Venting behavior is a huge resilience-killer.

Administrative Professionals 100

Administrative Professionals Stress Assertiveness 2015 100

Office Dynamics

MARCH 20, 2012

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Request a credit or $20.00

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

Ideas.Ted

OCTOBER 21, 2021

Many trainings and articles about microaggressions focus on how you can intervene in the moment, which is a crucial part of allyship. Microaffirmation #6: Acknowledge people’s expertise and skill. People with underrepresented identities often find their expertise and skills are regularly questioned and held to higher standards.

Skills 114

Skills Assertiveness Confidence 2021 114