Bonnie Low Kramen

JANUARY 27, 2021

Words have always mattered, but they are especially important in times of high stress, anxiety, and remote work. In fact, the most effective assertiveness happens calmly, factually, and directly. The time has come for collaboration and open communication between all the constituencies of our workplace. I believe in you.

2021 52

2021 2020 Administrative Professionals Assertiveness 52

Jen Lawrence

MARCH 25, 2019

Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Like many people, I didn’t feel the stress until I was so far down the rabbit hole that the only way out was to reach the bottom. But the burnout hit me hard.

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Jen Lawrence

MARCH 25, 2019

Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Like many people, I didn’t feel the stress until I was so far down the rabbit hole that the only way out was to reach the bottom. But the burnout hit me hard.

Customer Service 40

Customer Service AT&T Assertiveness Social Media 40