Office Dynamics

MARCH 18, 2015

This is a vital topic I cover in my Star Achievement Series® , World Class Assistant™ Certificate program , and one-on-one coaching. This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. Additionally we discuss briefly the World Class Assistant Certificate Program.

Skills 100

Skills Administrative Training 2016 Negotiating 100

Office Dynamics

SEPTEMBER 5, 2018

I know many seasoned executive assistants who think they do not need to focus on or pay attention to their basic skills, what is also known as the fundamentals. They feel they have been managing calendars or planning meetings forever so why pay attention. Every career has certain core fundamental skills. Manager Support.

Calendars 223

Calendars 2018 Negotiating Skills 223

Office Dynamics

APRIL 2, 2015

I recently came across this list from one of my classes and wanted to share it. If you are a manager reading this blog, check off the ones that apply to your administrative partner. Good communication skills. Organization skills. Interpersonal communication skills. Excellent calendaring skills. Team player.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

APRIL 25, 2016

I am just coming back to the office this week after an incredible week of teaching World Class Assistant to some amazing ladies. During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones. As always, we had a small group creating a very intimate experience.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Office Dynamics

MARCH 10, 2015

(Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Star and World Class Assistants think before they speak, in most instances.

Skills 100

Skills Assertiveness PowerPoint Negotiating 100

Office Dynamics

JULY 12, 2018

I would like to focus on tips from my high-end boot camp for administrative and executive assistants called World Class Assistant. Read the Wall Street Journal after your manager is done with it. Learn what your manager likes to follow, and become her eyes and ears on the subject. The topic is Develop a Healthy Curiosity.

Learning 176

Learning Skills Management Assertiveness 176

Office Dynamics

NOVEMBER 2, 2012

Joan Burge designed the course materials with follow-up activities and assessments to be completed outside of class time. Action Items and Follow-up Activities extend learning beyond the class room and empower students to self-develop. An Intent to Apply form will be sent to the student prior to attending their class.

Assertiveness 100

Assertiveness Skills Networking Goals 100

Office Dynamics

OCTOBER 9, 2018

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Request to speak to the “Manager on Duty.”. Be assertive in a professional fashion. I have been hosting the Annual Conference for Administrative Excellence for 25 years.

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

Office Dynamics

JUNE 8, 2018

Each month we feature a question from our friends at Business Management Daily’s Admin Pro Forum. Of all the programs offered by other training companies that I’ve attended, World Class Assistant was much more comprehensive and intense. Please enjoy engaging in a conversation about this month’s question.

Training 140

Training Management UPS Assertiveness 140

Office Dynamics

MARCH 9, 2018

I was teaching a class two weeks ago from the Star Achievement Series®. Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. Setting Healthy Boundaries. Addressing boundaries.

Monster 180

Monster Travel Administrative Professionals Email 180

Practically Perfect PA

FEBRUARY 24, 2012

But as diary management can count for a large part of your role – and it was 80% of mine – you have to take matters into your own hands. So much of what we do is automatic, like riding a bike, so using my PA skill set really helped me in those initial months. Be assertive about what you need and what you can offer.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Office Dynamics

JANUARY 23, 2017

Today I am focusing on tactfully voicing your opinion, which is another topic I cover in our World Class Assistant Certification course. Throughout my career as an employee—a few decades ago—I had the need to voice my opinion to my manager, colleague, vendors, peers, and others. I encourage you to work on this vital business skill.

Self Esteem 100

Self Esteem Administrative Professionals Skills Management 100

Office Dynamics

APRIL 18, 2016

I am well rested and ready to teach my high-end boot camp this week called World Class Assistant. I love teaching World Class Assistant as we dig deep into various topics including: Building a Strategic Partnership, Generational Communication, Being Future Focused, Decision Making, Creating a Career Portfolio and much more.

Self Esteem 100

Self Esteem AT&T Goals Assertiveness 100

Office Dynamics

AUGUST 1, 2016

I was purposely brought in to help these assistants manage change, build strategic partnerships with their managers, learn how to be more proactive, and build peer synergy. Recently, I was conducting a full-day workshop for administrative professionals at a large organization. At that point, I just let her be as she wanted.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

Office Dynamics

MARCH 20, 2012

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Request to speak to the “Manager on Duty.”. Be assertive in a professional fashion. I have been hosting the Annual Conference for Administrative Excellence for 19 years.

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

Office Dynamics

MARCH 20, 2012

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Request to speak to the “Manager on Duty.”. Be assertive in a professional fashion. I have been hosting the Annual Conference for Administrative Excellence for 19 years.

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

The Office Professionals Place

FEBRUARY 24, 2010

In the office, the expectation is to constantly exhibit decorum, tact, composure, and display knowledge of your skills. Listen with empathy not sympathy and be assertive in your response. Performance reviews or evaluations are conducted for the sole purpose of letting us know what areas we need to improve or develop our skills.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100