Remove Assertiveness Remove Calendars Remove Email Remove Etiquette
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Celebrating Administrative Professionals

Office Dynamics

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Qualities Of A Great Assistant

Office Dynamics

Excellent calendaring skills. But do you always “listen” or do you distract yourself with reading emails while someone is talking to you? Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Customer-service focused. Excellent time management skills. Good listener.

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What ever happened to the "us" in Service?

Laughing all the Way to Work

We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. I could see him looking after himself, trying to organise his diary and all his emails etc, and he wasn't sure what to give me. I of course ignored him and went about providing the best service I could.