Assistant Certifications: free webinar replay & handout

Office Dynamics

Baby boomers are admired for their business savvy, etiquette and professionalism and companies want that to flow over to the Gen Y’s and millenniums. ASAP offers the PACE certification [link] (Shared by Karen). ASAP PACE. We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification.

2015 188

Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

I think along with this question I would also like to know if you have etiquette tips about emailing with the other EA’s on the client side of things. I think along with this question I would also like to know if you have etiquette tips about emailing with the other EA’s on the client side of things. It’s best to give some inkling of a reason as obvious as it may seem and reschedule ASAP so they don’t feel unimportant or that you’re actually canceling for good.

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We live in an Acronym Happy World.

Laughing all the Way to Work

And who bothers writing out the words e-mail, TV, ASAP or FYI when everyone will know what you mean anyway? Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 7 September, 2009 We live in an Acronym Happy World.

2009 100

Working with the executive team

Practically Perfect PA

Here are my etiquette tips when it comes to working with the Executive team. If you are in the middle of an urgent task or you are doing something for your actual boss when another Director asks you to do something let them know you will come back to them asap. As assistants most of us will interact with our organisation’s Executive team on a daily if not hourly basis. Your manager may well be part of the Executive team.

2014 182

Productive Networking: 22 Ideas to Organize Business Cards for Effective Followup

Stephanie LH Calahan

Get Rid Of Those Cards ASAP. I send business cards to my virtual assistant or a service like eclick2business.com so that they can be entered into a system ASAP. I do as I advise people when I consult on business and social media etiquette. Image And Etiquette Consulting & Public Speaker. " I have no idea who those people are, but they were important to me at one time. "

2011 215

Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

2010 118

We don't know what we don't know

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we?

2010 116

When your voicemail goes awry.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 7 February, 2010 When your voicemail goes awry.

2010 118

Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

2009 100

Welcome to Canada, Mr. President.

Laughing all the Way to Work

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Posted by Patricia Robb at 8:17 PM Labels: Administrative Assistant , people in power , President of the United States , professional assistant , Proper etiquette Reactions: 3comments: busymomof4said. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too!

2009 100

Admin Buddies

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 20 March, 2010 Admin Buddies I like to have someone at work that I can buddy with.

2010 109

Where's the remote thingy for the PowerPoint?

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 27 February, 2010 Wheres the remote thingy for the PowerPoint?

Dealing in real time.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 13 February, 2010 Dealing in real time. I like to work with fixed dates.

2010 109

Now that is dedication.Executive Assistant donates kidney to her.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

2009 109

A twelve step program to survive as an Admin

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 31 October, 2009 A twelve step program to survive as an Admin My grandson has started walking.

2009 109

On the job tips for new Admins.

Laughing all the Way to Work

If you are sent an email with a request to do something either asap or later, did you do it or have you diarized it to do it later? Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

2009 132

Whose meeting is it anyway?

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 16 May, 2010 Whose meeting is it anyway?

2010 100

When your boss arranges meetings behind your back.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 5 April, 2010 When your boss arranges meetings behind your back. Does your boss ever organize a meeting behind your back?

2010 100

We did it Canada!

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 28 February, 2010 We did it Canada! Canada has a world record for gold medals in the Olympics, a record for medals for Canada, we won gold in hockey -- Woo hoo!

2010 100

I gave at the office

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 23 January, 2010 I gave at the office Years ago when I was a child, I would canvass door to door with my sister for a charity for cancer research.

2010 100

Introducing The Administrative Bloopers Blog

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

2010 100

Atlanta, Georgia: The City that Smiles

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media.

2009 100

Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" I hate waiting! Sometimes I need to do a job, but I can’t move forward until I get an answer from someone else.

2009 100

Do you like what you do?

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 5 December, 2009 Do you like what you do? CONFUSCIUS SAID, “Love what you do and you will never work a day in your life.&# How true that is!

2009 132

A funny thing happened on the way to the office.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 27 June, 2009 A funny thing happened on the way to the office. I have been asked to speak in December and I am supposed to be funny.

2009 100

Colour Coding Works.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 23 June, 2009 Colour Coding Works. I have never been a fan of colour coding, until recently.

2009 100

Go with your gut feeling!

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 31 May, 2009 Go with your gut feeling!

2009 100

Will Google ever stop amazing me? Introducing Goog/411

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 10 May, 2009 Will Google ever stop amazing me? Introducing Goog/411 I was introduced to Google when I went back to work as an assistant in a law firm in Ottawa.

2009 100

When taking initiative isn't the best thing.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing.

2009 100

Happy Administrative Professionals' Day!

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! I hope everyone has a great day today whatever your office may be doing, or not doing.

How to get Office fat fast.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. Ive been gaining weight lately and couldnt figure out why until I started to look at my new office habits.

2009 100

I always have the perfect answer. the next day!

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 8 March, 2009 I always have the perfect answer. the next day! Someone says something to you at work, but you werent expecting it so arent prepared with an answer.

2009 100

Building Relationships one Assistant at a Time

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 9 May, 2010 Building Relationships one Assistant at a Time Assistants are in contact with other assistants on a daily basis.

2010 118

Spring cleaning on the blog

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 1 March, 2009 Spring cleaning on the blog It is a very sunny day today with a promise of spring in the air so I thought it was a good time to spring clean the blog.

2009 100

Different spellings: British, Canadian and American

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

2009 100

Housecleaning in Word 2007: Customizing your Dictionary

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word.

2007 100

Training On-line

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post.

Happy New Year! Now don't forget to put the correct year on your.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! Now dont forget to put the correct year on your documents.

2009 100

Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 17 September, 2010 Whats all the fuss about reading contracts?

2010 109

We have a winner!

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 10 November, 2008 We have a winner! Well that didnt take long.

2008 100

Contest!

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 9 November, 2008 Contest! I am remiss. Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book.

2008 100

Let your fingers do the walking: Quick keyboard shortcut keys

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

Repeating Headers and Footers while in Sections

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

2008 100