Success
JULY 11, 2022
Quality customer service is your competitive edge. Everyone can have similar products or services, but what they can’t replicate is your people, how your employees treat your customers and how your customers feel when they are doing business with you. Their first belief is that service is important.
Make or Break Moments
AUGUST 27, 2010
Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response?
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Success
JANUARY 9, 2023
A few of the points that I will share with you today come from that article. Remember that the customer is king. The following customer service truths were compiled from various studies: Poor service is the No. The average dissatisfied customer tells seven others of their dissatisfaction.
All Things Admin
JANUARY 8, 2024
Whether you use this as a refresher or as an initial starting point, this article will cover the basic fundamentals of procedures. Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board.
Small Business Labs
AUGUST 5, 2021
The article quote we found most interesting is (the bolding is ours) : "The companies also insist that reclassification would rob the workers of flexibility, an argument Lyft made in an email to drivers in Massachusetts on Tuesday morning reviewed by The Hill. The Hill's Gig firms seek Mass.
Eat Your Career
AUGUST 28, 2023
The article below summarizes the video content. Follow your organization’s policies and don’t share any private information, whether personal or business-related. Use your common sense and good judgement, and again, always follow the policies set forth by your organization. But for now, we have to be cautious.
Service Untitled
MARCH 22, 2010
Service Untitled The blog about customer service and the customer service experience. A system that makes special orders simple is a system that helps promote customer service. Liberal return policy. B&H places a premium on customer loyalty, which is why they have a liberal return policy.
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