The Need for More and Better Future of Work Data

Small Business Labs

There's long been a need for our government agencies to collect more timely and better data on the the forces impacting jobs and work. We changed our survey questions so they probe about possible gig employment about a decade ago.

2017 64

9 Stats About Small Business Digital Marketing in 2017

Dumb Little Man

In order to help small business digital marketing agencies and SEO professionals effectively forecast this year’s online marketing trends, white label SEO company HubShout conducted a survey which collected data on the digital marketing investments of small- to mid-size agencies. This report details the online marketing data for 2017 and compares it to the data taken from HubShout’s 2016, 2015, and 2014 surveys. Of the agencies surveyed, 35.7%

2017 31

Trending Sources

The London Times on the Future of Work

Small Business Labs

The London Times has an interesting special section on the future of work that was developed by the marketing content agency Ranconteur.  The report chart below shows (click to enlarge) the results of two surveys on the potential impact of AI, robotics and automation. 

2016 72

Solutions to Travel Planning Problems

Office Dynamics

Handout: Slide Deck: Take the TRAVO Survey. My company has a corporate travel agency, how do I use TRAVO? Flight / Hotel availability is real time so you should be able to book on any internal corporate booking site or travel agency for the exact same selections.

Travel 139

Solution for Major Travel Planning Pain Points

Office Dynamics

We surveyed over 600 admins on their travel planning practices. 60% use a corporate travel agency like Concur, 20% use an online travel agency like Expedia, and 17% book directly through the airlines and hotels. Each of these tools come with their own set of problems, but three pain points stuck out in our survey: finding the best price, creating an itinerary, and sorting through available flights and hotels.

2017 86

Survey Shows Younger Workers Most Comfortable Job Hunting While Employed

Office Dynamics

And, judging by a recent survey, many professionals are heeding this advice. Almost half ( 48 percent ) of survey respondents between the ages of 18 and 34 said they are likely to conduct job-search activities at work.

Service Untitled» Blog Archive » Customer satisfaction surveys

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer satisfaction surveys Cheryl April 19, 2010 Behind the Scenes , Customer Satisfaction , Customer Service , Surveys 3 Comments I used to dabble in some online survey groups to gain experience in identifying customer satisfaction criteria. The survey companies paid a ridiculously low compensation or offered lotteries, sweepstakes or points to keep us participating.

The Growing Importance of Talent Agents

Small Business Labs

Most people think of talent agents and talent agencies only work with movie and sports stars.  Examples include:  - Temporary Agencies such as Manpower and Kelly Services.    Both specialty staffing agencies and the big players are increasingly placing higher value employees - including C-level executives - with their clients. 

A day in the life: Danielle Howes, Linley

Practically Perfect PA

Prior to this I worked for a large International Marketing Agency organising events and promotions for one of the UKs biggest retailers.

2015 83

Easy event management

Practically Perfect PA

Eventbrite allows links to popular platforms that many assistants already use like mailing platform Mailchimp, survey platform Survey Monkey and database High-rise. We recently worked with Gallus Events who managed our Assist Travel event in London.

2015 73

It's All About Flexibility

Small Business Labs

  A recent survey by Mom Corps as reported by Business News Daily found that nearly half of the repondents would give up an average of nearly 10 percent of their salary for a more flexible work schedule. I did a cut of the State of Independence survey data (we partnered with MBO Partners on this study) looking at independent workers who chose to be independent (57% of all respondents said they chose to become an independent worker).

What can assistants expect in 2015?

Practically Perfect PA

Technology now allows individuals easier access to new opportunities and recruitment agencies are much more adapt at targeting the right candidates through social media and networking websites. Every January I seem to find myself in a bit of a confused state.

2015 74

5 Types of Conciseness Solutions

Daily Writing Tips

The agency is analyzing the different types of alternative data available. Various syntactical constructions signal the potential for verbal economy. In each example below, one or more words are easily omitted, as shown in the revision that follows the discussion about each sentence.

Are you listening to your customers?

Service Untitled

New Jersey Transit, America’s third-largest public transit agency has introduced a new initiative called the “Scorecard.&# The survey is in response to a backlash of frustrated and angry customers. Public opinion says the agency needs to do a better job of communicating.

How to Create Lead Magnets That Convert

The Solopreneur Life

Impact Branding and Design, an inbound-marketing agency, has faith in the power of lead magnets. Conduct surveys or polls at your website. I learn a ton from my annual, 25-question Solopreneur Survey. But you don’t need a long survey to get the info you need for a lead magnet.

2015 63

The Rise of Small Business Crowdfunding

Small Business Labs

 The SEC and other agencies are currently working on the rules, but expect to see equity crowdfunding in the coming months. According to a recent survey , only 3% of small business owners thought they would benefit from it. I had the opportunity to moderate a panel on alternative financing methods at the Global Coworking Conference. While we covered a lot of topics, the audience was clearly most interested in crowdfunding.

Legal 31

Top 10 Signs Coworking is Growing Up

Small Business Labs

 Existing Spaces Are Expanding :  According to Deskmag's 2nd Annual Coworking Survey , 36% of all coworking spaces plan to open at least one new location in the coming year and 37% plan to expand their existing space of move to a larger space.  Economic Development Agencies are Discovering Coworking: While still a new trend, economic development groups at the state and local level are beginning to support coworking initiatives.

2012 70

The Power of Volunteering

Dumb Little Man

A survey of over 3,000 adults by the UnitedHealth Group found that of those people who had volunteered, 76% said that volunteering made them feel better and 94% stated that volunteering improved their mood and self-esteem. A report by the Corporation for National and Community Service, a federal agency that promotes volunteering, found that people who had spent time volunteering had a 27% better chance of finding a job than others who had never volunteered.

2017 40

Experience vs. a university degree part two

Practically Perfect PA

A few months ago I asked the Practically Perfect PA readers if they could complete a survey for me. The survey asked if assistants feel that having or not having a university degree has made a difference to their career path.

2014 62

Flurry of Articles on Micropreneurship

Small Business Labs

 Articles include: Why People Want to Be Micro-Entrepreneurs :  From Fast Company Co.Exist, this article covers a survey by micro-task site Fivvr on why people want to be micropreneurs.   We're in the process of crunching the data from the 2nd Annual MBO Partners State of Independence study survey.  This survey is designed to identify and profile micropreneurs (we call them independent workers).

Hiring The Best People For Your Business

Small Business CEO

Paychex and Intuit surveys say that hiring is increasing in the small business industry. This is all well and good but the main concern for business owners should be whether they are hiring the best person for the job.

Take Assumptions Out of Customer Listening

Service Untitled

New Jersey Transit, America’s third-largest public transit agency has introduced. Listening to customer feedback through surveys Surveys are most efficient when they can be performed face. Len Berry of Texas A&M University first told this story twenty years old.

What’s the Reading Level of Your Writing?

Daily Writing Tips

In a recent article, the Los Angeles Times reported on a survey that found that the level of sophistication in oratory in the US Congress has declined. Realistically, however, especially when once audience is one’s clientele or constituency (or that of the business, organization, or government agency one works for), one must be sensitive to the recipient.

2012 26

Customer service continues to center on good client communication

Service Untitled

Luis Franco, director of international business operations at Survey Monkey offers advice on how to approach clients for feedback. He says there are three rules that every organization must keep in mind: “Don’t survey the hell out of people.

Top 9 Fun and Exciting Video Business Ideas for Drone Owners

Andrea Kalli

Travel agencies, beach resorts, private schools, seasonal festival organizers, local tourist and visitor hot spots, and resorts and hotels, for example, might be receptive to expertly shot, low-altitude aerial footage that can generate interest and draw prospective clients. Surveying.

Finding a real person when contacting customer service

Service Untitled

Consumer Reports tell us that organizations rarely listen to the surveys they ask when we hear the infamous, “Your call is very important to us.

TSA suffers the slings and arrows of the worst customer service

Service Untitled

For as long as most of us can remember, the airlines industry has always scored the worst customer service marks on almost all surveys. A recent survey conducted by Consumer Travel Alliance revealed more than 50% of the participants rated the TSA as offering the worst customer service.

Balancing Professionalism and Friendship in the Office: Guest Blog by Elaine Hirsch

Laughing all the Way to Work

We both went our separate ways: I moved out west with my young daughter and started working for an oil company and she got married, started a family and continued to work at the law enforcement agency we had both worked for. I thought this was an interesting post about office friendships. I tend to keep my personal and office life separate, but I do have many friends today that I first met while working together. I worked with one of my friends over 30 years ago.

Moms Are Not Getting Paid What They're Worth.and Neither Are A Lot of Other People

On The Job

In it's annual Mom survey, it has been determined that "the time mothers spend performing the 10 most popular 'Mom Job' functions would equate to an annual salary of $116, 805 for a Stay-at-Home Mom and $68,405 for a Working Mom." Call some employment agencies, check with your alumni group, Twitter , ask a professional association -- just get a good handle on whether you're making what you're worth. * Are you getting paid what you're worth?

More on the Growth of Small Farms and Local Food

Small Business Labs

Blog powered by TypePad Member since 01/2005 « Street Food Gets Real | Main | Please Take "The Organizational Use of Video Storytelling" Survey » June 23, 2010 More on the Growth of Small Farms and Local Food Interesting article in the Washington Post on mobile slaughterhouses. 

Small Business World News Round-up – 209/11/24

The Small Business Blog

Rewriting bank regulations will hurt small businesses : In the typical fashion, Congress is now attempting to solve a “crisis&# by creating a new government agency with an unlimited budget and almost unlimited regulatory powers. E-Mail me or follow me. Build your own network!

Cloud Computing and Your Small Business

Small Business CEO

Yet, a cloud hosting survey reveals that more than half of SMB respondents have no intention of using this trend. In a constantly changing technological world, small businesses try to keep up with the hype by getting on the innovation band wagon. One such innovation is cloud computing.

Small Business World News Round-up – 2009/12/15

The Small Business Blog

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009.

On the Job by Anita Bruzzese: Are You Willing to Step Down the.

On The Job

A recent Glassdoor.com survey found that 86 percent of those polled say the economy has impacted their career. I just want to share that I've just resigned from my last job as an associate media director in a media agency to change career as a freelance make up artist 2 months ago.

Service Untitled» Blog Archive » Accountability in customer service

Service Untitled

Independent customer service agency STELLA Service claims to be the first completely independent customer. Service Untitled The blog about customer service and the customer service experience.

Service Untitled» Blog Archive » Diapers.com uses customer service.

Service Untitled

photo credit: EtanSivad Possibly Related Posts: Independent customer service agency STELLA Service claims to be the first completely independent customer. Service Untitled The blog about customer service and the customer service experience.

Small Business world News Round-up - 2009/10/27

The Small Business Blog

Canadian small businesses report card : Ninety eight per cent of small business owners gave their companies a passing grade in a recent TD Canada Trust Small Business Survey, which asked 1002 small business owners with fewer than 20 employees to score their performance during the past year.