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Free Webinar Teaches You How to Develop Your Persuasion Skills

Office Dynamics

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. You may use this space to practice your persuasion strategy. Webinar Handout.

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Happy Administrative Professionals Week! An Admirable Profession

Office Dynamics

Of course this profession is near and dear to my heart since I worked in the administrative profession for 20 years and Office Dynamics has been dedicated to administrative training and development for 25 years. One thing I wanted to talk about today is the many skills you develop when you work in the administrative profession.

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How to Respond to Workplace Conflict

Office Dynamics

This is an important skill to develop for any individual who has to work with others. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. It starts with having the attitude, then developing certain skills. Take Charge.

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The Power of One

Office Dynamics

I started administrative training in a few of the companies where I worked. Persuasion skills. Craft your skill. Good communication skills. Organizational skills. Self-management. Or maybe what is missing for your administrative community? A desire to make a difference. Patience (tons).