Focusing on Providing Exceptional Service as an Administrative Professional

Office Dynamics

I have shared several discussions about this topic with my peers throughout my years as an administrative professional. Stating facts about your performance is a form of professionalism and confidence. Providing quality work and taking pride in your performance encourages professional growth; whether advancing within or moving on to a better-suited career opportunity. Providing exceptional service both professionally and personally encourages confidence and growth.

Dana’s Administrative Professional Advice – Ask an Admin

Office Dynamics

From Ernan: When we created Ask an Admin we had hopes that we’d get questions from administrative professionals having trouble finding answers to their problems. We also hoped that we’d get answers from administrative assistants and executive assistants that wanted to help. NICE JOB ALL OF YOU) That is why we decided that we are going to have one of our Guest Bloggers, Dana Buchanan , give her administrative professional advice.

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Happy Administrative Professionals Week

Office Dynamics

Dear friends and colleagues, Please allow me to be one of the first to wish you a Happy Administrative Professionals Week! I suggest taking a few moments to assess your professional goals by writing them down. Is it time to find a mentor? Join a professional association? As you know, I personally care deeply about this profession precisely because I was an administrative professional for so many years.

Creative Thinking Administrative Professional

Office Dynamics

Annual Blog-a-thon for Administrative Professionals. We are holding 4th Annual Blog-a-thon for the Administrative Profession. We hold this blog-a-thon each April and the goal is to make assistants aware of the resources available to them and build a community of administrative assistant and executive assistants who want to learn and grow and flourish in their career of choice! Welcome to the Who Took My Pen. Again?

Writing Meaningful Performance Goals

All Things Admin

“What are your goals for the upcoming year?” ” For many administrative professionals, this is the single hardest moment of your annual performance review. Goal setting is a process, and it’s not something to be taken lightly. Getting Started with Goal Setting.

Goals 63

Looking at This Year’s Successes as You Set Next Year’s Goals

All Things Admin

Your success depends on knowing what you truly want to accomplish before you begin setting goals and pursue achieving them in the new year. Running your career without a strategic administrative career plan is like hopping a plane to Paris without any preparation whatsoever.

2020 54

Strategies for Advancing Your Career in Administrative Services

Office Dynamics

For some, it involves climbing to the next level, becoming a “senior” support staff member or an administrative manager. If you’re still struggling with time management, organization, professional presence, and communication, focus on amplifying your skills in these key areas. Show that you know how to collaborate and rally a group around a common goal. Mentor Newbies. Mentoring shows you are team-oriented and not afraid of helping other people shine.

2017 153

5 Best Practices for Boosting Your Resiliency

Office Dynamics

Build your personal and professional networks. Your board should include trusted confidants who have an interest in your professional and personal success. Having faith can get you through the peaks and valley of your personal and professional journey – often with incredible results. Julie Perrine, CAP-OM, is an administrative expert, author, and all around procedures pro. See Julie at the Annual Conference for Administrative Excellence ! .

2015 179

6 Ways to Bring Your Lifetime Dreams to Fruition

Office Dynamics

I had a great mentor named Linda Miles who had an established speaking business. And I really wanted to do the same thing for administrative professionals. After doing our research and taking other necessary steps, we are holding the first Learning at Sea for Executive Assistants and Administrative Assistants in March 2017. Surround yourself with individuals who can act as a sounding board, mentor or advisor.

2016 104

5 Powerhouse Strategies for Creating Administrative Peer Power

Office Dynamics

When you are trying to create change, whether in a process or for the administrative community in your organization, it is much easier to be persuasive when there is a group. Whether there are two administrative professionals in your office or 200, joining forces with your administrative peers will contribute to greater success for your organization. You create synergy with your administrative peers when you show a sincere interest in them.

2016 126

Peer Synergy: 5 Powerhouse Strategies For Creating Administrative Peer Power

Office Dynamics

When you are trying to create change, whether in a process or for the administrative community in your organization, it is much easier to be persuasive when there is a group. Whether there are two administrative professionals in your office or 200, joining forces with your administrative peers will contribute to greater success for your organization. An Administrative Team enjoying a formal event together. Help them achieve their goals.

2015 135

International Women’s Day 2020 – A Message From Julie Reed

Office Dynamics

In a recent interview, I was asked, “What motivates you to be an Administrative Professional Trainer and Coach”? Create awareness about generation equality Support non-profit organizations working for women Celebrate, support, and collaborate with other women Start mentoring early.

2020 207

How to Implement Your Strategic Administrative Career Plan

All Things Admin

If you’ve followed me for long, you probably already know how crucial it is to have a strategic administrative career plan. It’s a combination of your personal mission, vision, and goals that will guide your professional growth and development.

2021 61

7 Ways Admins Can Do More Meaningful Work

Eat Your Career

As a proud former administrative professional—and a current admin trainer and coach—I believe that support professionals can play an invaluable role in the workplace. There is a wide array of roles that qualify as “administrative” in nature, and a wide variety of people who occupy them. But, if you’re an administrative professional who wants meaningful work and a meaningful career, you have more power than you might think. Mentor Other Admins.

2019 176

Your Administrative Assistant Is Your Greatest Asset

Office Dynamics

In reality, however, these so-called independent managers have lost sight of the one asset that can truly impact the company’s bottom line: an empowered administrative assistant. Unfortunately many assistants (also known as administrative professionals) are not taken seriously. In order to make the most of your administrative professional and advance your company’s mission, you need to treat your assistant like a partner and develop their skills on a daily basis.

2018 159

Choosing Excellence Every Day

Office Dynamics

Can you imagine how a self-perpetuating plan for professional development would affect your work over time? The impact might at first seem to be minimal as you save a few minutes here or a headache there; over time, however, the cumulative effect of all these improvements will be to transform you from an employee who does what they are told to a professional who largely dictates the course of their career. Achieving excellence as an administrative professional is no different.

2017 156

What Are You Thankful For?

The Office Professionals Place

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. The holidays are quickly approaching and this is the time of year when we reflect on our successes and goals and also begin thinking about what we can do to reach the next level the following year. My advice is to grab a member and become a mentor or get mentored!

2009 100

Shake It Up!

Office Dynamics

Then determine your goal. Be a leader of the other administrative professionals in your organization. I have seen many administrative and executive assistants embrace training. And even more admins have led a team through our 26 Weeks to Administrative Excellence video series. Or another idea is to start an administrative team and host monthly meetings. Mentor a new employee or a novice administrative assistant.

UPS 117

Assistant Certifications: free webinar replay & handout

Office Dynamics

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. We also featured a special guest, Brenda Mason, who is a lifelong learner who holds a variety of professional designations. As the assistant wanting to get approval, you would fill in the Goal/Learning Objectives column and then present that to your executive and show the benefits of each.

2015 188

The Administrative EFX by Debbie Gross

Office Dynamics

Debbie was a speaker at the Annual Conference for Administrative Excellence and shared more insight on the topic below. I have been in this role as an administrative professional for well over 30 years and as I look back to the day when I decided to become an executive administrator, it was not for the love of being in and administrative role or the responsibilities it came with. I was already an Administrative Professional and didn't even recognize it!

2010 119

Would You Reveal Your Shortcomings?

Office Dynamics

Annual Blog-a-thon for Administrative Professionals. We are holding 4th Annual Blog-a-thon for the Administrative Profession. We hold this blog-a-thon each April and the goal is to make assistants aware of the resources available to them and build a community of administrative assistant and executive assistants who want to learn and grow and flourish in their career of choice! Maybe I need a mentor in this area,” then a new world opens up to you.

2012 113

OFFICE DYNAMICS CONFERENCE RECAP PART III: The Final Day

Office Dynamics

Next, Joan Burge took the stage with a strong message reminding us all why we’re really here, and how every professional can truly “Expand Your Influence.” As Joan explained, neither her career, nor this signature annual gathering, is about “training” — it’s about making work lives substantially BETTER for administrative professionals in every stage of their careers, and carving out the administrative path as a career of choice for high-performing and high-potential individuals.

2014 100

The Administrative EFX by Debbie Gross

Office Dynamics

Debbie was a speaker at the Annual Conference for Administrative Excellence and shared more insight on the topic below. I have been in this role as an administrative professional for well over 30 years and as I look back to the day when I decided to become an executive administrator, it was not for the love of being in and administrative role or the responsibilities it came with. I was already an Administrative Professional and didn't even recognize it!

2010 100

Make Your Administrative Assistant Your Greatest Asset

Office Dynamics

In reality, however, these so-called independent managers have lost sight of the one asset that can truly impact the company’s bottom line: an empowered administrative office professional. Unfortunately many administrative professionals are not taken seriously. In order to make the most of your administrative professional and advance your company’s mission, you need to treat your assistant like a partner and develop their skills on a daily basis.

2008 100

Make Your Administrative Assistant Your Greatest Asset

Office Dynamics

In reality, however, these so-called independent managers have lost sight of the one asset that can truly impact the company’s bottom line: an empowered administrative office professional. Unfortunately many administrative professionals are not taken seriously. In order to make the most of your administrative professional and advance your company’s mission, you need to treat your assistant like a partner and develop their skills on a daily basis.

2008 100

Stereotypes Part 1: Age vs Experience

Who's the Real Boss?

Guilty or not, at some point we have all found ourselves stereotyping amongst our own administrative peer group with age discrimination, or better put, ‘experience discrimination’, which I’ll explain further.

2019 52

Administrative Assistant Conference Speaker Lisa Olsen

Office Dynamics

We have dedicated several blogs to informing you about our administrative assistant conference speaker line-up. With each message we'll introduce a speaker and share with you a little bit about them as well as why we chose them to be a presenter at the 19th Annual Conference for Administrative Excellence. Lisa Olsen, Professional Speaker, Trainer & Coach. Professional Integrity: A Precious Commodity for Bold Assistants. Welcome to our Speaker Series!

2012 100

Certain Truths That Never Change In Professional Development

Office Dynamics

But there aren’t a lot of things in life I can say I have loved and devoted my life to and been as passionate about as being a visionary for the administrative profession. I have embraced and dedicated my life to being a champion for specialized administrative training and coaching and inspiring excellence in administrative and executive assistants at every level in an organization. Find a mentor or “buddy” to help and guide you, if need be.

2015 126

The Thankful Season

Office Dynamics

This is a critical time for administrative professionals and executive assistants! This would be a good time to send a hand-written thank-you note to your mentor, those you’ve networked with, or that colleague who recommended a great book or suggestion for growth. Do I have a vision for my next career chapter and for next year (both personally and professionally)? Staying connected to people both professionally and personally is the key to your continued success.

2010 109

The Thankful Season

Office Dynamics

This is a critical time for administrative professionals and executive assistants! This would be a good time to send a hand-written thank-you note to your mentor, those you’ve networked with, or that colleague who recommended a great book or suggestion for growth. Do I have a vision for my next career chapter and for next year (both personally and professionally)? Staying connected to people both professionally and personally is the key to your continued success.

2010 100

BUSINESS ETIQUETTE: What Hasn’t Changed

Office Dynamics

As an Administrative professional you may readily agree personal appearance plays a vital role in 9 to 5 life. If you’re training newly hired employees or mentoring to an assistant you may want to mention that once they nail business etiquette basics they will use them forever. Making people feel comfortable so the business of business can proceed is the goal. Please welcome another wonderful Guest Blogger to the mix!

BUSINESS ETIQUETTE: What Hasn’t Changed

Office Dynamics

As an Administrative professional you may readily agree personal appearance plays a vital role in 9 to 5 life. If you’re training newly hired employees or mentoring to an assistant you may want to mention that once they nail business etiquette basics they will use them forever. Making people feel comfortable so the business of business can proceed is the goal. Please welcome another wonderful Guest Blogger to the mix!

Career Blogging: A new way of marketing yourself

Laughing all the Way to Work

Make sure if you are using your blog as part of your "career package" that you keep your blog professional and on target. Keep it professional and you won't go wrong. I have sometimes had to go back in my memory to things I learned in school, researched some subjects to bring myself up to speed, written about good advice I was given along the way, or things I learned from my mistakes and it has helped me to grow as a professional.

2008 100

Getting your foot in the door.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession.

2009 100